System
Atlas
Constructs/Process

Supplied or external workforce → public audience routing → native worker app

Workflows that drive an outcome from step to step. Process steps that hand work to each other.

Companies
19
Of the industry
30%
The pattern
What every instance has, in order
PeopleSupplied orexternal workforceSoftwarePublic audienceroutingSoftwareNative worker appSolid arrows: a flow seen between the two at instance companies. Dashed: order only.
Invariant
Shared by at least 90%
  • Supplied or external workforce100%
  • Public audience routing100%
  • Native worker app100%
Variant
Where they differ
Included for Members
  • Worker earnings and payout14 · 74%
  • Worker onboarding13 · 68%
  • Scheduling12 · 63%
  • Matching and selection11 · 58%
  • Time capture11 · 58%
  • Worker profile9 · 47%
  • Staffing demand intake9 · 47%
  • Client web portal8 · 42%
  • Credentials and eligibility8 · 42%
  • Work-time review and approval8 · 42%
  • Pay and bill terms7 · 37%
  • Client own-workforce management6 · 32%
  • Sites and projects6 · 32%
  • Operational messaging6 · 32%
  • Exceptions and recovery6 · 32%
  • Work evidence beyond hours6 · 32%
  • Client billing and invoices6 · 32%
  • Client accounts5 · 26%
  • Client contacts and responsibilities5 · 26%
  • Approver interface5 · 26%
  • Payroll5 · 26%
  • Operator and team ownership4 · 21%
  • Worker availability4 · 21%
  • Assignment record4 · 21%
  • Multi-location operations4 · 21%
  • Returning worker pools4 · 21%
Couplings
What comes together

Variant pairs seen together at least 1.5 times as often as chance.

Included for Members
  • Client accounts + Client contacts and responsibilities×3.8
  • Sites and projects + Client accounts×3.2
  • Sites and projects + Client contacts and responsibilities×3.2
  • Work evidence beyond hours + Client accounts×3.2
  • Work evidence beyond hours + Client contacts and responsibilities×3.2
  • Client billing and invoices + Operator and team ownership×3.2
  • Work evidence beyond hours + Returning worker pools×3.2
  • Pay and bill terms + Work evidence beyond hours×2.7
  • Pay and bill terms + Client accounts×2.7
  • Pay and bill terms + Client contacts and responsibilities×2.7
  • Pay and bill terms + Returning worker pools×2.7
  • Exceptions and recovery + Client billing and invoices×2.6
Entropy
Where it runs rough

Operating-reality findings at instance companies: workarounds, manual hand-offs, bottlenecks.

  • Credentials and eligibility1 finding
    Dependency 1 · at 1 company
  • Pay and bill terms1 finding
    Tacit rule 1 · at 1 company
  • Operator and team ownership1 finding
    Informal channel 1 · at 1 company
Seen across
Where it holds
Industries
  • Staffing100%
Size
  • 11-50 people5%
Region
  • US68%
  • Australia / New Zealand5%
  • Canada5%
  • Canada / US5%
  • France5%
  • United States5%
Instances
The 19 companies it was seen at
Included for Members