Instawork
USStaffing schema v1
Mapped
63%
Components
25
Public map
How Instawork is built
Layer health
What is known, per layer
- People2/4
- Process14/18
- Software4/10
- Data4/7
- Decisions1/1
Lenses
Business architecture: 17 parts. System architecture: 8 parts.
People and relationships
- Client accountsClient accountsCompany settings include a company profile, locations, positions, team members, payment methods and subscriptions.
- Evidence
- documented
- Client contacts and responsibilitiesClient contacts and responsibilitiesCompany settings include team-member email access and invoice-recipient contacts in payment settings.
- Evidence
- documented
- Supplied or external workforceSupplied or external workforceThe service describes connecting businesses with workers for shifts.
- Evidence
- documented
- Worker profileWorker profileBusinesses can inspect profiles of workers taking a shift.
- Evidence
- documented
Interfaces and channels
- Approver interfaceApprover interfaceThe described business workflow includes approving hours.
- Evidence
- documented
- Client web portalClient web portalBusiness users review a shift dashboard with worker profiles, shift detail, clock procedures and timesheet editing.
- Evidence
- documented
- Native worker appNative worker appA published worker app is retained in the catalog; listing metadata establishes the channel, not a completed login or the rest of the workflow.
- Evidence
- documented
- Public audience routingPublic audience routingRetained public material provides distinct worker and hiring-organization entry paths. Automated lead handoff and account provisioning were not verified.
- Evidence
- documented
Demand and commitment
- Matching and selectionMatching and selectionThe service describes connecting businesses with workers for shifts.
- Evidence
- documented
- Offer and acceptanceOffer and acceptanceApp publisher: applying for, selecting or accepting work.
- Evidence
- documented
- Sites and projectsSites and projectsThe company manages named work locations with parking details and geofences.
- Evidence
- documented
- Staffing demand intakeStaffing demand intakeBusinesses post a role, schedule and work requirements.
- Evidence
- documented
- Worker onboardingWorker onboardingThe vetting guide describes screening and background checks before a first shift, alongside work-history review. This is published policy, not independently tested screening.
- Evidence
- documented
Work delivery and recovery
- Exceptions and recoveryExceptions and recoveryThe page describes backup coverage and incident escalation.
- Evidence
- documented
- Scheduling and changesScheduling and changesBusinesses can select shifts and build rosters of returning workers.
- Evidence
- documented
- Time captureTime captureThe service describes app or onsite clocking.
- Evidence
- documented
- Work evidence beyond hoursWork evidence beyond hoursThe guide describes pre-shift worker location tracking, site pins and clock-in/out codes supporting work attendance.
- Evidence
- documented
- Work-time review and approvalWork-time review and approvalThe described business workflow includes approving hours.
- Evidence
- documented
Money and obligations
- Client billing and invoicesClient billing and invoicesClient invoicing and charge timing are described.
- Evidence
- documented
- Pay and bill termsPay and bill termsWorker pay and service fees are explicitly described; employment arrangements vary by market and role.
- Evidence
- documented
- Worker earnings and payoutWorker earnings and payoutWorker pay and service fees are explicitly described; employment arrangements vary by market and role.
- Evidence
- documented
Control and learning
- Multi-location operationsMulti-location operationsCompany settings support adding and managing multiple locations under the company account.
- Evidence
- documented
- Operational analyticsOperational analyticsReporting is described for hours, spending, conversion eligibility and rosters.
- Evidence
- documented
- Returning worker poolsReturning worker poolsBusinesses can select shifts and build rosters of returning workers.
- Evidence
- documented
- Role-scoped authorityRole-scoped authorityPublished Admin, Member and Shift coordinator roles differ in team administration, shift management and financial access.
- Evidence
- documented
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