Market and positioning Demand: winning customers | Decisions | LowEstimate | 0 of 52 on software | — |
|---|
Lead generation Demand: winning customers | Process | MediumLayer only | 0 of 5,799 mapped; too few to read | — |
|---|
Sales Demand: winning customers | People | LowLayer only | 0 of 5,799 mapped; too few to read | — |
|---|
Pricing Demand: winning customers | Decisions | LowLayer only | 0 of 5,799 mapped; too few to read | — |
|---|
Proposals and quoting Demand: winning customers | Process | MediumLayer only | 0 of 5,799 mapped; too few to read | — |
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Contracts Demand: winning customers | Decisions | LowLayer only | 0 of 5,799 mapped; too few to read | — |
|---|
Product or service design Supply: making or delivering the offer | Process | HighEstimate | 51 of 52 on software | Data Broker (38), AI-Powered (28), Social Media Monitoring (13) |
|---|
Planning and scheduling Supply: making or delivering the offer | Process | MediumLayer only | 0 of 5,799 mapped; too few to read | — |
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Procurement Supply: making or delivering the offer | Process | MediumLayer only | 0 of 5,799 mapped; too few to read | — |
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Suppliers and partners Supply: making or delivering the offer | People | LowLayer only | 0 of 5,799 mapped; too few to read | — |
|---|
Production or delivery Supply: making or delivering the offer | Process | MediumLayer only | 0 of 5,799 mapped; too few to read | — |
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Quality control Supply: making or delivering the offer | Process | MediumLayer only | 0 of 5,799 mapped; too few to read | — |
|---|
Inventory and assets Supply: making or delivering the offer | Data | MediumLayer only | 0 of 5,799 mapped; too few to read | — |
|---|
Logistics and fulfilment Supply: making or delivering the offer | Process | MediumLayer only | 0 of 5,799 mapped; too few to read | — |
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Customer onboarding Customers: keeping them | Process | MediumLayer only | 0 of 5,799 mapped; too few to read | — |
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Customer service and support Customers: keeping them | People | LowLayer only | 0 of 5,799 mapped; too few to read | — |
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Account management Customers: keeping them | People | LowLayer only | 0 of 5,799 mapped; too few to read | — |
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Customer data Customers: keeping them | Data | MediumLayer only | 1 of 5,799 mapped; too few to read | — |
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Retention and renewal Customers: keeping them | Process | MediumLayer only | 0 of 5,799 mapped; too few to read | — |
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Billing and invoicing Money: getting paid and paying | Process | MediumLayer only | 0 of 5,799 mapped; too few to read | — |
|---|
Collections and receivables Money: getting paid and paying | Process | MediumLayer only | 0 of 5,799 mapped; too few to read | — |
|---|
Payments and payables Money: getting paid and paying | Process | MediumLayer only | 0 of 5,799 mapped; too few to read | — |
|---|
Payroll Money: getting paid and paying | Process | MediumLayer only | 0 of 5,799 mapped; too few to read | — |
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Accounting and close Money: getting paid and paying | Software | HighLayer only | 0 of 5,799 mapped; too few to read | — |
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Budgeting and forecasting Money: getting paid and paying | Decisions | LowLayer only | 0 of 5,799 mapped; too few to read | — |
|---|
Cash and treasury Money: getting paid and paying | Data | MediumLayer only | 0 of 5,799 mapped; too few to read | — |
|---|
Org structure People: who does the work | People | LowLayer only | 4 of 5,799 mapped; too few to read | — |
|---|
Hiring People: who does the work | Process | MediumLayer only | 0 of 5,799 mapped; too few to read | — |
|---|
Onboarding and training People: who does the work | Process | MediumLayer only | 0 of 5,799 mapped; too few to read | — |
|---|
Performance and pay People: who does the work | Decisions | LowLayer only | 0 of 5,799 mapped; too few to read | — |
|---|
Scheduling and capacity People: who does the work | Process | MediumLayer only | 0 of 5,799 mapped; too few to read | — |
|---|
Policies and culture People: who does the work | Decisions | LowLayer only | 0 of 5,799 mapped; too few to read | — |
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Core system of record Systems: tools and data | Software | HighLayer only | 0 of 5,799 mapped; too few to read | — |
|---|
Communication tools Systems: tools and data | Software | HighLayer only | 0 of 5,799 mapped; too few to read | — |
|---|
Integrations Systems: tools and data | Software | HighLayer only | 0 of 5,799 mapped; too few to read | — |
|---|
Reporting and dashboards Systems: tools and data | Data | MediumLayer only | 0 of 5,799 mapped; too few to read | — |
|---|
Data management Systems: tools and data | Data | MediumLayer only | 0 of 5,799 mapped; too few to read | — |
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Security and access Systems: tools and data | Decisions | LowLayer only | 0 of 5,799 mapped; too few to read | — |
|---|
Licences and registrations Control: rules the company runs under | Decisions | LowLayer only | 0 of 5,799 mapped; too few to read | — |
|---|
Regulatory compliance Control: rules the company runs under | Decisions | LowLayer only | 0 of 5,799 mapped; too few to read | — |
|---|
Insurance and risk Control: rules the company runs under | Decisions | LowLayer only | 0 of 5,799 mapped; too few to read | — |
|---|
Legal and contracts administration Control: rules the company runs under | Data | MediumLayer only | 0 of 5,799 mapped; too few to read | — |
|---|
Health, safety and environment Control: rules the company runs under | Decisions | LowLayer only | 0 of 5,799 mapped; too few to read | — |
|---|
Strategy and goals Direction: deciding where it goes | Decisions | LowEstimate | 0 of 5747 on software | — |
|---|
Governance and decision rights Direction: deciding where it goes | Decisions | LowEstimate | 0 of 43 on software | — |
|---|
Management cadence Direction: deciding where it goes | Process | MediumLayer only | 0 of 5,799 mapped; too few to read | — |
|---|
Learning and improvement Direction: deciding where it goes | Process | MediumLayer only | 0 of 5,799 mapped; too few to read | — |
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