Hospitality & food service

Reservations, menus, front and back of house, food cost, inspections. This is its own schema, version 2.

Baseline: Hospitality & food service v2
Builds on: Companies
Mapped on the schema: 192 of 1,973 placed here
Primitives: 56 in 8 parts
Last updated: 2 Nov 2026

Below itAccommodation324 Food Services and Drinking Places1535

How automatable each primitive is, estimated from the 192 organizations mapped in public on the Hospitality & food service schema: the share of those with the primitive that run it on software. Estimate from public data: the share of mapped organizations that run this on software. Not a recommendation.

LevelAll56 High5 Medium29 Low22

Primitive	Layer	Automation	Peers on software	Software parts named most
Concept and positioning Demand: winning customers	Decisions	LowLayer only	0 of 192 mapped; too few to read	—
Guest acquisition Demand: winning customers	Process	MediumLayer only	0 of 192 mapped; too few to read	—
Events and group sales Demand: winning customers	People	LowLayer only	0 of 192 mapped; too few to read	—
Menu and room pricing Demand: winning customers	Decisions	LowLayer only	0 of 192 mapped; too few to read	—
Event proposals Demand: winning customers	Process	MediumLayer only	0 of 192 mapped; too few to read	—
Event contracts and supplier terms Demand: winning customers	Decisions	LowLayer only	0 of 192 mapped; too few to read	—
Reservations and table management Demand: winning customers	Process	MediumLayer only	0 of 192 mapped; too few to read	—
Rooms and occupancy Demand: winning customers	Data	MediumLayer only	0 of 192 mapped; too few to read	—
Concept and offer Supply: making or delivering the offer	Process	LowEstimate	0 of 192 on software	—
Prep and production planning Supply: making or delivering the offer	Process	MediumLayer only	0 of 192 mapped; too few to read	—
Purchasing Supply: making or delivering the offer	Process	MediumLayer only	0 of 192 mapped; too few to read	—
Food and beverage suppliers Supply: making or delivering the offer	People	LowLayer only	0 of 192 mapped; too few to read	—
Service Supply: making or delivering the offer	Process	MediumLayer only	0 of 192 mapped; too few to read	—
Food and service consistency Supply: making or delivering the offer	Process	MediumLayer only	0 of 192 mapped; too few to read	—
Stock and par levels Supply: making or delivering the offer	Data	MediumLayer only	0 of 192 mapped; too few to read	—
Delivery and takeaway Supply: making or delivering the offer	Process	MediumLayer only	0 of 192 mapped; too few to read	—
Menu and recipes Supply: making or delivering the offer	Data	MediumLayer only	0 of 192 mapped; too few to read	—
Front of house Supply: making or delivering the offer	People	LowLayer only	0 of 192 mapped; too few to read	—
Back of house Supply: making or delivering the offer	Process	MediumLayer only	0 of 192 mapped; too few to read	—
Guest welcome Customers: keeping them	Process	MediumLayer only	0 of 192 mapped; too few to read	—
Guest recovery Customers: keeping them	People	LowLayer only	0 of 192 mapped; too few to read	—
Account management Customers: keeping them	People	LowLayer only	0 of 192 mapped; too few to read	—
Guest profiles Customers: keeping them	Data	MediumLayer only	0 of 192 mapped; too few to read	—
Repeat guests Customers: keeping them	Process	MediumLayer only	0 of 192 mapped; too few to read	—
Billing and invoicing Money: getting paid and paying	Process	MediumLayer only	0 of 192 mapped; too few to read	—
Collections and receivables Money: getting paid and paying	Process	MediumLayer only	0 of 192 mapped; too few to read	—
Payments and payables Money: getting paid and paying	Process	MediumLayer only	0 of 192 mapped; too few to read	—
Payroll Money: getting paid and paying	Process	MediumLayer only	0 of 192 mapped; too few to read	—
Accounting and close Money: getting paid and paying	Software	HighLayer only	0 of 192 mapped; too few to read	—
Budgeting and forecasting Money: getting paid and paying	Decisions	LowLayer only	0 of 192 mapped; too few to read	—
Cash and treasury Money: getting paid and paying	Data	MediumLayer only	0 of 192 mapped; too few to read	—
Food and beverage cost Money: getting paid and paying	Data	MediumLayer only	0 of 192 mapped; too few to read	—
Org structure People: who does the work	People	LowLayer only	0 of 192 mapped; too few to read	—
Hiring People: who does the work	Process	MediumLayer only	0 of 192 mapped; too few to read	—
Onboarding and training People: who does the work	Process	MediumLayer only	0 of 192 mapped; too few to read	—
Performance and pay People: who does the work	Decisions	LowLayer only	0 of 192 mapped; too few to read	—
Labour scheduling People: who does the work	Process	MediumLayer only	0 of 192 mapped; too few to read	—
Policies and culture People: who does the work	Decisions	LowLayer only	0 of 192 mapped; too few to read	—
Core system of record Systems: tools and data	Software	HighLayer only	0 of 192 mapped; too few to read	—
Communication tools Systems: tools and data	Software	HighLayer only	0 of 192 mapped; too few to read	—
Integrations Systems: tools and data	Software	HighLayer only	0 of 192 mapped; too few to read	—
Daily flash report Systems: tools and data	Data	MediumLayer only	0 of 192 mapped; too few to read	—
Data management Systems: tools and data	Data	MediumLayer only	0 of 192 mapped; too few to read	—
Security and access Systems: tools and data	Decisions	LowLayer only	0 of 192 mapped; too few to read	—
Point of sale Systems: tools and data	Software	HighLayer only	0 of 192 mapped; too few to read	—
Liquor, food and premises licences Control: rules the company runs under	Decisions	LowLayer only	0 of 192 mapped; too few to read	—
Regulatory compliance Control: rules the company runs under	Decisions	LowLayer only	0 of 192 mapped; too few to read	—
Insurance and risk Control: rules the company runs under	Decisions	LowLayer only	0 of 192 mapped; too few to read	—
Legal and contracts administration Control: rules the company runs under	Data	MediumLayer only	0 of 192 mapped; too few to read	—
Food safety Control: rules the company runs under	Decisions	LowLayer only	0 of 192 mapped; too few to read	—
Health inspections Control: rules the company runs under	Decisions	LowLayer only	0 of 192 mapped; too few to read	—
Tips and labour compliance Control: rules the company runs under	Decisions	LowLayer only	0 of 192 mapped; too few to read	—
Strategy and goals Direction: deciding where it goes	Decisions	LowLayer only	0 of 192 mapped; too few to read	—
Governance and decision rights Direction: deciding where it goes	Decisions	LowLayer only	0 of 192 mapped; too few to read	—
Management cadence Direction: deciding where it goes	Process	MediumLayer only	0 of 192 mapped; too few to read	—
Learning and improvement Direction: deciding where it goes	Process	MediumLayer only	0 of 192 mapped; too few to read	—

The rule, the same for every industry: with 5 or more organizations having the primitive, 50% or more of them on software is high, 20% or more medium, below that low. With fewer, the level rests on the primitive's layer alone and says "Layer only". Software parts are counted once per organization; a detected technology is named by its product. See the blueprint for which organizations run each.

LevelAll56 High5 Medium29 Low22

Primitive	Layer	Automation	Peers on software	Software parts named most
Concept and positioning Demand: winning customers	Decisions	LowLayer only	0 of 192 mapped; too few to read	—
Guest acquisition Demand: winning customers	Process	MediumLayer only	0 of 192 mapped; too few to read	—
Events and group sales Demand: winning customers	People	LowLayer only	0 of 192 mapped; too few to read	—
Menu and room pricing Demand: winning customers	Decisions	LowLayer only	0 of 192 mapped; too few to read	—
Event proposals Demand: winning customers	Process	MediumLayer only	0 of 192 mapped; too few to read	—
Event contracts and supplier terms Demand: winning customers	Decisions	LowLayer only	0 of 192 mapped; too few to read	—
Reservations and table management Demand: winning customers	Process	MediumLayer only	0 of 192 mapped; too few to read	—
Rooms and occupancy Demand: winning customers	Data	MediumLayer only	0 of 192 mapped; too few to read	—
Concept and offer Supply: making or delivering the offer	Process	LowEstimate	0 of 192 on software	—
Prep and production planning Supply: making or delivering the offer	Process	MediumLayer only	0 of 192 mapped; too few to read	—
Purchasing Supply: making or delivering the offer	Process	MediumLayer only	0 of 192 mapped; too few to read	—
Food and beverage suppliers Supply: making or delivering the offer	People	LowLayer only	0 of 192 mapped; too few to read	—
Service Supply: making or delivering the offer	Process	MediumLayer only	0 of 192 mapped; too few to read	—
Food and service consistency Supply: making or delivering the offer	Process	MediumLayer only	0 of 192 mapped; too few to read	—
Stock and par levels Supply: making or delivering the offer	Data	MediumLayer only	0 of 192 mapped; too few to read	—
Delivery and takeaway Supply: making or delivering the offer	Process	MediumLayer only	0 of 192 mapped; too few to read	—
Menu and recipes Supply: making or delivering the offer	Data	MediumLayer only	0 of 192 mapped; too few to read	—
Front of house Supply: making or delivering the offer	People	LowLayer only	0 of 192 mapped; too few to read	—
Back of house Supply: making or delivering the offer	Process	MediumLayer only	0 of 192 mapped; too few to read	—
Guest welcome Customers: keeping them	Process	MediumLayer only	0 of 192 mapped; too few to read	—
Guest recovery Customers: keeping them	People	LowLayer only	0 of 192 mapped; too few to read	—
Account management Customers: keeping them	People	LowLayer only	0 of 192 mapped; too few to read	—
Guest profiles Customers: keeping them	Data	MediumLayer only	0 of 192 mapped; too few to read	—
Repeat guests Customers: keeping them	Process	MediumLayer only	0 of 192 mapped; too few to read	—
Billing and invoicing Money: getting paid and paying	Process	MediumLayer only	0 of 192 mapped; too few to read	—
Collections and receivables Money: getting paid and paying	Process	MediumLayer only	0 of 192 mapped; too few to read	—
Payments and payables Money: getting paid and paying	Process	MediumLayer only	0 of 192 mapped; too few to read	—
Payroll Money: getting paid and paying	Process	MediumLayer only	0 of 192 mapped; too few to read	—
Accounting and close Money: getting paid and paying	Software	HighLayer only	0 of 192 mapped; too few to read	—
Budgeting and forecasting Money: getting paid and paying	Decisions	LowLayer only	0 of 192 mapped; too few to read	—
Cash and treasury Money: getting paid and paying	Data	MediumLayer only	0 of 192 mapped; too few to read	—
Food and beverage cost Money: getting paid and paying	Data	MediumLayer only	0 of 192 mapped; too few to read	—
Org structure People: who does the work	People	LowLayer only	0 of 192 mapped; too few to read	—
Hiring People: who does the work	Process	MediumLayer only	0 of 192 mapped; too few to read	—
Onboarding and training People: who does the work	Process	MediumLayer only	0 of 192 mapped; too few to read	—
Performance and pay People: who does the work	Decisions	LowLayer only	0 of 192 mapped; too few to read	—
Labour scheduling People: who does the work	Process	MediumLayer only	0 of 192 mapped; too few to read	—
Policies and culture People: who does the work	Decisions	LowLayer only	0 of 192 mapped; too few to read	—
Core system of record Systems: tools and data	Software	HighLayer only	0 of 192 mapped; too few to read	—
Communication tools Systems: tools and data	Software	HighLayer only	0 of 192 mapped; too few to read	—
Integrations Systems: tools and data	Software	HighLayer only	0 of 192 mapped; too few to read	—
Daily flash report Systems: tools and data	Data	MediumLayer only	0 of 192 mapped; too few to read	—
Data management Systems: tools and data	Data	MediumLayer only	0 of 192 mapped; too few to read	—
Security and access Systems: tools and data	Decisions	LowLayer only	0 of 192 mapped; too few to read	—
Point of sale Systems: tools and data	Software	HighLayer only	0 of 192 mapped; too few to read	—
Liquor, food and premises licences Control: rules the company runs under	Decisions	LowLayer only	0 of 192 mapped; too few to read	—
Regulatory compliance Control: rules the company runs under	Decisions	LowLayer only	0 of 192 mapped; too few to read	—
Insurance and risk Control: rules the company runs under	Decisions	LowLayer only	0 of 192 mapped; too few to read	—
Legal and contracts administration Control: rules the company runs under	Data	MediumLayer only	0 of 192 mapped; too few to read	—
Food safety Control: rules the company runs under	Decisions	LowLayer only	0 of 192 mapped; too few to read	—
Health inspections Control: rules the company runs under	Decisions	LowLayer only	0 of 192 mapped; too few to read	—
Tips and labour compliance Control: rules the company runs under	Decisions	LowLayer only	0 of 192 mapped; too few to read	—
Strategy and goals Direction: deciding where it goes	Decisions	LowLayer only	0 of 192 mapped; too few to read	—
Governance and decision rights Direction: deciding where it goes	Decisions	LowLayer only	0 of 192 mapped; too few to read	—
Management cadence Direction: deciding where it goes	Process	MediumLayer only	0 of 192 mapped; too few to read	—
Learning and improvement Direction: deciding where it goes	Process	MediumLayer only	0 of 192 mapped; too few to read	—

Hospitality & food service

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