Reservations, menus, front and back of house, food cost, inspections. This is its own schema, version 2.
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Free to map your own company · Members $300 a yearHow automatable each primitive is, estimated from the 192 organizations mapped in public on the Hospitality & food service schema: the share of those with the primitive that run it on software. Estimate from public data: the share of mapped organizations that run this on software. Not a recommendation.
| Primitive | Layer | Automation | Peers on software | Software parts named most |
|---|---|---|---|---|
Guest acquisition Demand: winning customers | Process | MediumLayer only | 0 of 192 mapped; too few to read | — |
Event proposals Demand: winning customers | Process | MediumLayer only | 0 of 192 mapped; too few to read | — |
Reservations and table management Demand: winning customers | Process | MediumLayer only | 0 of 192 mapped; too few to read | — |
Rooms and occupancy Demand: winning customers | Data | MediumLayer only | 0 of 192 mapped; too few to read | — |
Prep and production planning Supply: making or delivering the offer | Process | MediumLayer only | 0 of 192 mapped; too few to read | — |
Purchasing Supply: making or delivering the offer | Process | MediumLayer only | 0 of 192 mapped; too few to read | — |
Service Supply: making or delivering the offer | Process | MediumLayer only | 0 of 192 mapped; too few to read | — |
Food and service consistency Supply: making or delivering the offer | Process | MediumLayer only | 0 of 192 mapped; too few to read | — |
Stock and par levels Supply: making or delivering the offer | Data | MediumLayer only | 0 of 192 mapped; too few to read | — |
Delivery and takeaway Supply: making or delivering the offer | Process | MediumLayer only | 0 of 192 mapped; too few to read | — |
Menu and recipes Supply: making or delivering the offer | Data | MediumLayer only | 0 of 192 mapped; too few to read | — |
Back of house Supply: making or delivering the offer | Process | MediumLayer only | 0 of 192 mapped; too few to read | — |
Guest welcome Customers: keeping them | Process | MediumLayer only | 0 of 192 mapped; too few to read | — |
Guest profiles Customers: keeping them | Data | MediumLayer only | 0 of 192 mapped; too few to read | — |
Repeat guests Customers: keeping them | Process | MediumLayer only | 0 of 192 mapped; too few to read | — |
Billing and invoicing Money: getting paid and paying | Process | MediumLayer only | 0 of 192 mapped; too few to read | — |
Collections and receivables Money: getting paid and paying | Process | MediumLayer only | 0 of 192 mapped; too few to read | — |
Payments and payables Money: getting paid and paying | Process | MediumLayer only | 0 of 192 mapped; too few to read | — |
Payroll Money: getting paid and paying | Process | MediumLayer only | 0 of 192 mapped; too few to read | — |
Cash and treasury Money: getting paid and paying | Data | MediumLayer only | 0 of 192 mapped; too few to read | — |
Food and beverage cost Money: getting paid and paying | Data | MediumLayer only | 0 of 192 mapped; too few to read | — |
Hiring People: who does the work | Process | MediumLayer only | 0 of 192 mapped; too few to read | — |
Onboarding and training People: who does the work | Process | MediumLayer only | 0 of 192 mapped; too few to read | — |
Labour scheduling People: who does the work | Process | MediumLayer only | 0 of 192 mapped; too few to read | — |
Daily flash report Systems: tools and data | Data | MediumLayer only | 0 of 192 mapped; too few to read | — |
Data management Systems: tools and data | Data | MediumLayer only | 0 of 192 mapped; too few to read | — |
Legal and contracts administration Control: rules the company runs under | Data | MediumLayer only | 0 of 192 mapped; too few to read | — |
Management cadence Direction: deciding where it goes | Process | MediumLayer only | 0 of 192 mapped; too few to read | — |
Learning and improvement Direction: deciding where it goes | Process | MediumLayer only | 0 of 192 mapped; too few to read | — |
The rule, the same for every industry: with 5 or more organizations having the primitive, 50% or more of them on software is high, 20% or more medium, below that low. With fewer, the level rests on the primitive's layer alone and says "Layer only". Software parts are counted once per organization; a detected technology is named by its product. See the blueprint for which organizations run each.
Source: US Census Bureau, County Business Patterns 2023 (national file), employees as of mid-March 2023, payroll for the year; published 2025-06-26. Coded on NAICS 2017. Withheld cells read as not published.
Focused research on the organizations with the fewest mapped parts in hospitality & food service; what it finds is public for everyone.
Counts of what public research has found and sourced, each part with its source on the organization’s profile. They say what is known, not how much of the industry exists.