System Atlas

Suppliers and partners → strategy and goals → product or service design → production or delivery

Workflows that drive an outcome from step to step. Process steps that hand work to each other.

Within one industryHolds in Information & media. Counted from public, sourced parts only; each organization below links to the parts it was counted on.

Organizations running it
27
Of their industry
2%
The pattern
What every instance has, in order
  1. People
    Suppliers and partners
    in 100% of instances
    money
  2. Decisions
    Strategy and goals
    in 100% of instances
    then
  3. Process
    Product or service design
    in 96% of instances
    information
  4. Process
    Production or delivery
    in 100% of instances

Coloured arrows: a flow of that type seen between the two at instance organizations. Grey arrows: order only.

Structure
Element
Share of instances
Companies
Invariant 4
At least 90% have it
People1
Suppliers and partners
100%
27
Process2
Product or service design
96%
26
Production or delivery
100%
27
Decisions1
Strategy and goals
100%
27
Variant 32
20 to 80%: where they differ · Members
People4
Sales
56%
15
Customer service and support
52%
14
Account management
30%
8
Site and operations engineers
22%
6
Process9
Lead generation
67%
18
Hiring
59%
16
Billing and invoicing
41%
11
Customer onboarding
30%
8
Uptime and incident response
30%
8
Quality control
26%
7
Proposals and quoting
22%
6
Procurement
22%
6
Logistics and fulfilment
22%
6
Software4
Integrations
37%
10
Usage metering and billing
30%
8
Core system of record
30%
8
Network and interconnection
26%
7
Data6
Customer data
44%
12
Reporting and dashboards
33%
9
Regions and availability zones
26%
7
Data management
26%
7
Legal and contracts administration
26%
7
Cash and treasury
22%
6
Decisions9
Pricing
78%
21
Regulatory compliance
63%
17
Contracts
59%
16
Governance and decision rights
59%
16
Policies and culture
56%
15
Security and access
48%
13
Performance and pay
26%
7
Security certifications and audits
26%
7
Licences and registrations
22%
6
Variant · where they differ
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

Couplings · what comes together
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

Entropy
Where it runs rough

Operating-reality findings at instance companies: workarounds, manual hand-offs, bottlenecks.

  • Suppliers and partners12 findings
    Dependency 10 · Dependency (public record) 2 · at 12 companies
  • Licences and registrations4 findings
    Dependency 3 · Dependency (public record) 1 · at 4 companies
  • Procurement4 findings
    Bottleneck 2 · Dependency 2 · at 3 companies
  • Sales4 findings
    Dependency 3 · Manual hand-off 1 · at 4 companies
  • Production or delivery3 findings
    Dependency 2 · Workaround 1 · at 3 companies
  • Pricing3 findings
    Manual hand-off 1 · Tacit rule 1 · Workaround (public record) 1 · at 3 companies
  • Governance and decision rights2 findings
    Dependency 1 · Tacit rule (public record) 1 · at 2 companies
  • Hiring2 findings
    Bottleneck 1 · Manual hand-off 1 · at 2 companies
Seen across
Where it holds
Business model
  • product26%
  • subscription15%
  • asset4%
  • marketplace4%
Size
  • 1000+ people15%
  • 11-50 people15%
  • 51-200 people7%
  • 201-500 people4%
  • 501-1000 people4%
Region
  • United States48%
  • Philippines7%
  • San Francisco, United States7%
  • France4%
  • India4%
  • Italy4%
Instances
The 27 companies it was seen at
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.