Core system of record → strategy and goals → governance and decision rights → org structure (+1)
How information is recorded, decided on and fed back. Mostly data and decisions, with information fed back.
Within one industryHolds in Information & media. Counted from public, sourced parts only; each organization below links to the parts it was counted on.
- Organizations running it
- 14
- Of their industry
- 18%
The pattern
What every instance has, in order
- SoftwareCore system of recordin 100% of instancesthen
- DecisionsStrategy and goalsin 100% of instancesthen
- DecisionsGovernance and decision rightsin 100% of instancescontrol
- PeopleOrg structurein 100% of instancesthen
- DataReporting and dashboardsin 100% of instances
Coloured arrows: a flow of that type seen between the two at instance organizations. Grey arrows: order only.
Structure
Element
Share of instances
Companies
Lead generation
50%
7
Quality control
50%
7
Billing and invoicing
36%
5
Production or delivery
29%
4
Hiring
29%
4
Scheduling and capacity
29%
4
Retention and renewal
21%
3
Management cadence
21%
3
Variant · where they differ
Member
Variants, couplings and instances
Every level, number, source and dimension: Member, $300 a year.
Couplings · what comes together
Member
Variants, couplings and instances
Every level, number, source and dimension: Member, $300 a year.
Entropy
Where it runs rough
Operating-reality findings at instance companies: workarounds, manual hand-offs, bottlenecks.
- Suppliers and partners2 findingsDependency (public record) 2 · at 2 companies
- Scheduling and capacity1 findingDependency (public record) 1 · at 1 company
- Org structure1 findingInformal channel (public record) 1 · at 1 company
- Quality control1 findingBottleneck (public record) 1 · at 1 company
- Strategy and goals1 findingBottleneck (public record) 1 · at 1 company
Seen across
Where it holds
Industries
Business model
- product57%
- subscription29%
- marketplace14%
Size
- 1000+ people43%
- 11-50 people21%
- 201-500 people7%
- 51-200 people7%
Region
- United States64%
- South Korea14%
- Japan7%
- New Zealand7%
Instances
The 14 companies it was seen at
Member
Variants, couplings and instances
Every level, number, source and dimension: Member, $300 a year.