Policies and culture → strategy and goals → suppliers and partners → customer data (+3)
How information is recorded, decided on and fed back. Mostly data and decisions, with information fed back.
Within one industryHolds in Information & media. Counted from public, sourced parts only; each organization below links to the parts it was counted on.
- Organizations running it
- 9
- Of their industry
- 30%
The pattern
What every instance has, in order
- DecisionsPolicies and culturein 100% of instancesthen
- DecisionsStrategy and goalsin 100% of instancesthen
- PeopleSuppliers and partnersin 100% of instancesmaterial
- DataCustomer datain 100% of instancesthen
- DecisionsGovernance and decision rightsin 100% of instancescontrol
- PeopleOrg structurein 100% of instancesthen
- DataReporting and dashboardsin 100% of instances
Coloured arrows: a flow of that type seen between the two at instance organizations. Grey arrows: order only.
Structure
Element
Share of instances
Companies
Lead generation
78%
7
Quality control
67%
6
Billing and invoicing
44%
4
Hiring
44%
4
Scheduling and capacity
22%
2
Management cadence
22%
2
Variant · where they differ
Member
Variants, couplings and instances
Every level, number, source and dimension: Member, $300 a year.
Couplings · what comes together
Member
Variants, couplings and instances
Every level, number, source and dimension: Member, $300 a year.
Entropy
Where it runs rough
Operating-reality findings at instance companies: workarounds, manual hand-offs, bottlenecks.
- Suppliers and partners1 findingDependency (public record) 1 · at 1 company
Seen across
Where it holds
Industries
Business model
- marketplace44%
- subscription33%
- product22%
Size
- 1000+ people56%
- 11-50 people11%
- 201-500 people11%
- 51-200 people11%
Region
- United States78%
- Singapore / United States11%
Instances
The 9 companies it was seen at
Member
Variants, couplings and instances
Every level, number, source and dimension: Member, $300 a year.