System Atlas
Atlas
Constructs/Process

Org structure → pricing → product or service design → suppliers and partners

Workflows that drive an outcome from step to step. Process steps that hand work to each other.

Within one industryHolds in Information & media. Counted from public, sourced parts only; each organization below links to the parts it was counted on.

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Organizations running it
35
Of their industry
3%
The pattern
What every instance has, in order
  1. People
    Org structure
    in 100% of instances
    then
  2. Decisions
    Pricing
    in 100% of instances
    control
  3. Process
    Product or service design
    in 97% of instances
    information
  4. People
    Suppliers and partners
    in 100% of instances

Coloured arrows: a flow of that type seen between the two at instance organizations. Grey arrows: order only.

Structure
GroupsLayersEverything
Element
Share of instances
Companies
Invariant 4
At least 90% have it
People2
Org structure
100%
35
Suppliers and partners
100%
35
Process1
Product or service design
97%
34
Decisions1
Pricing
100%
35
Variant 27
20 to 80%: where they differ · Members
People3
Sales
40%
14
Customer service and support
34%
12
Account management
29%
10
Process9
Lead generation
74%
26
Production or delivery
69%
24
Hiring
60%
21
Quality control
40%
14
Billing and invoicing
37%
13
Customer onboarding
31%
11
Logistics and fulfilment
26%
9
Scheduling and capacity
23%
8
Pretraining and fine-tuning runs
20%
7
Software3
Integrations
49%
17
Core system of record
34%
12
Inference serving
29%
10
Data4
Customer data
63%
22
Reporting and dashboards
43%
15
Legal and contracts administration
37%
13
Cash and treasury
31%
11
Decisions8
Policies and culture
69%
24
Governance and decision rights
69%
24
Regulatory compliance
66%
23
Security and access
57%
20
Contracts
40%
14
Performance and pay
29%
10
Data protection and security assurance
29%
10
Usage pricing and metering
26%
9
Variant · where they differ
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

See Member
Couplings · what comes together
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

See Member
Entropy
Where it runs rough

Operating-reality findings at instance companies: workarounds, manual hand-offs, bottlenecks.

  • Suppliers and partners11 findings
    Dependency 8 · Dependency (public record) 2 · Manual hand-off (public record) 1 · at 11 companies
  • Sales7 findings
    Manual hand-off 5 · Dependency 2 · at 6 companies
  • Production or delivery6 findings
    Dependency 4 · Bottleneck 1 · Bottleneck (public record) 1 · at 6 companies
  • Product or service design3 findings
    Dependency 1 · Dependency (public record) 1 · Tacit rule 1 · at 3 companies
  • Org structure3 findings
    Bottleneck (public record) 1 · Dependency (public record) 1 · Informal channel (public record) 1 · at 3 companies
  • Pricing3 findings
    Tacit rule 3 · at 3 companies
  • Customer onboarding2 findings
    Dependency 2 · at 2 companies
  • Governance and decision rights2 findings
    Dependency (public record) 1 · Tacit rule (public record) 1 · at 2 companies
Seen across
Where it holds
Business model
  • product29%
  • subscription23%
  • marketplace11%
  • asset3%
  • service3%
Size
  • 201-500 people17%
  • 11-50 people14%
  • 51-200 people14%
  • 1000+ people9%
  • 501-1000 people6%
Region
  • United States54%
  • France6%
  • North America6%
  • Germany3%
  • India3%
  • New York (US); also offices in London and San Francisco3%
Instances
The 35 companies it was seen at
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

See Member