System Atlas
Atlas
Constructs/Knowledge

Org structure → product or service design → market and positioning → policies and culture

How information is recorded, decided on and fed back. Mostly data and decisions, with information fed back.

Cross-industryRun by organizations in 25 industries. Counted from public, sourced parts only; each organization below links to the parts it was counted on.

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Organizations running it
84
Of their industry
0%
The pattern
What every instance has, in order
  1. People
    Org structure
    in 100% of instances
    control
  2. Process
    Product or service design
    in 92% of instances
    information
  3. Decisions
    Market and positioning
    in 94% of instances
    then
  4. Decisions
    Policies and culture
    in 100% of instances

Coloured arrows: a flow of that type seen between the two at instance organizations. Grey arrows: order only.

Structure
GroupsLayersEverything
Element
Share of instances
Companies
Invariant 4
At least 90% have it
People1
Org structure
100%
84
Process1
Product or service design
92%
77
Decisions2
Market and positioning
94%
79
Policies and culture
100%
84
Variant 22
20 to 80%: where they differ · Members
People3
Suppliers and partners
62%
52
Sales
51%
43
Customer service and support
48%
40
Process6
Hiring
77%
65
Production or delivery
68%
57
Quality control
43%
36
Customer onboarding
40%
34
Billing and invoicing
29%
24
Learning and improvement
25%
21
Software2
Integrations
32%
27
Core system of record
24%
20
Data3
Customer data
33%
28
Reporting and dashboards
29%
24
Inventory and assets
20%
17
Decisions8
Strategy and goals
79%
66
Pricing
61%
51
Regulatory compliance
61%
51
Governance and decision rights
54%
45
Security and access
46%
39
Contracts
42%
35
Performance and pay
27%
23
Data protection and security assurance
21%
18
Variant · where they differ
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

See Member
Couplings · what comes together
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

See Member
Entropy
Where it runs rough

Operating-reality findings at instance companies: workarounds, manual hand-offs, bottlenecks.

  • Suppliers and partners21 findings
    Dependency 19 · Dependency (public record) 1 · Manual hand-off (public record) 1 · at 20 companies
  • Sales19 findings
    Manual hand-off 10 · Dependency 5 · Informal channel 2 · Bottleneck 1 · Tacit rule 1 · at 18 companies
  • Production or delivery14 findings
    Dependency 9 · Manual hand-off 3 · Bottleneck 1 · Tacit rule 1 · at 14 companies
  • Customer onboarding8 findings
    Dependency 6 · Bottleneck 1 · Manual hand-off 1 · at 8 companies
  • Quality control7 findings
    Dependency 7 · at 7 companies
  • Hiring6 findings
    Tacit rule 3 · Bottleneck 2 · Manual hand-off 1 · at 5 companies
  • Org structure6 findings
    Dependency 3 · Dependency (public record) 1 · Manual hand-off 1 · Tacit rule 1 · at 6 companies
  • Policies and culture6 findings
    Tacit rule 5 · Bottleneck 1 · at 6 companies
Seen across
Where it holds
Business model
  • subscription12%
  • product11%
  • marketplace8%
  • asset1%
  • project1%
  • service1%
Size
  • 1000+ people21%
  • 201-500 people10%
  • 51-200 people8%
  • 11-50 people5%
  • 501-1000 people5%
Region
  • United States48%
  • France5%
  • Germany4%
  • San Francisco, United States4%
  • United Kingdom4%
  • Canada2%
Instances
The 84 companies it was seen at
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

See Member