Governance and decision rights → lead generation → suppliers and partners → customer data (+1)
Workflows that drive an outcome from step to step. Mostly people and process.
Within one industryHolds in Information & media. Counted from public, sourced parts only; each organization below links to the parts it was counted on.
- Organizations running it
- 9
- Of their industry
- 30%
The pattern
What every instance has, in order
- DecisionsGovernance and decision rightsin 100% of instancesthen
- ProcessLead generationin 100% of instancesmoney
- PeopleSuppliers and partnersin 100% of instancesmaterial
- DataCustomer datain 100% of instancesinformation
- SoftwareCore system of recordin 100% of instances
Coloured arrows: a flow of that type seen between the two at instance organizations. Grey arrows: order only.
Structure
Element
Share of instances
Companies
Quality control
67%
6
Production or delivery
56%
5
Billing and invoicing
33%
3
Scheduling and capacity
33%
3
Hiring
22%
2
Management cadence
22%
2
Variant · where they differ
Member
Variants, couplings and instances
Every level, number, source and dimension: Member, $300 a year.
Couplings · what comes together
Member
Variants, couplings and instances
Every level, number, source and dimension: Member, $300 a year.
Entropy
Where it runs rough
Operating-reality findings at instance companies: workarounds, manual hand-offs, bottlenecks.
- Scheduling and capacity1 findingDependency (public record) 1 · at 1 company
- Suppliers and partners1 findingDependency (public record) 1 · at 1 company
Seen across
Where it holds
Industries
Business model
- product44%
- subscription33%
- marketplace22%
Size
- 1000+ people44%
- 11-50 people22%
- 51-200 people11%
Region
- United States56%
- China22%
- New Zealand11%
Instances
The 9 companies it was seen at
Member
Variants, couplings and instances
Every level, number, source and dimension: Member, $300 a year.