System Atlas

Product or service design → integrations → reporting and dashboards

Systems and records the rest of the business runs on. Mostly software and data, connected by integrations.

Within one industryHolds in Information & media. Counted from public, sourced parts only; each organization below links to the parts it was counted on.

Organizations running it
21
Of their industry
0%
The pattern
What every instance has, in order
  1. Process
    Product or service design
    in 95% of instances
    information
  2. Software
    Integrations
    in 100% of instances
    then
  3. Data
    Reporting and dashboards
    in 100% of instances

Coloured arrows: a flow of that type seen between the two at instance organizations. Grey arrows: order only.

Structure
Element
Share of instances
Companies
Invariant 3
At least 90% have it
Process1
Product or service design
95%
20
Software1
Integrations
100%
21
Data1
Reporting and dashboards
100%
21
Variant 22
20 to 80%: where they differ · Members
People4
Suppliers and partners
76%
16
Sales
52%
11
Customer service and support
48%
10
Account management
33%
7
Process6
Production or delivery
67%
14
Quality control
48%
10
Hiring
48%
10
Customer onboarding
38%
8
Billing and invoicing
33%
7
Learning and improvement
24%
5
Software2
Core system of record
43%
9
Communication tools
24%
5
Data3
Customer data
62%
13
Data management
33%
7
Legal and contracts administration
33%
7
Decisions7
Strategy and goals
76%
16
Pricing
67%
14
Governance and decision rights
62%
13
Policies and culture
52%
11
Security and access
48%
10
Contracts
43%
9
Budgeting and forecasting
24%
5
Variant · where they differ
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

Couplings · what comes together
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

Entropy
Where it runs rough

Operating-reality findings at instance companies: workarounds, manual hand-offs, bottlenecks.

  • Sales6 findings
    Manual hand-off 3 · Dependency 2 · Bottleneck 1 · at 5 companies
  • Suppliers and partners3 findings
    Dependency 3 · at 3 companies
  • Production or delivery2 findings
    Bottleneck (public record) 1 · Manual hand-off 1 · at 2 companies
  • Pricing2 findings
    Tacit rule 1 · Workaround (public record) 1 · at 2 companies
  • Billing and invoicing1 finding
    Manual hand-off 1 · at 1 company
  • Budgeting and forecasting1 finding
    Manual hand-off 1 · at 1 company
  • Data management1 finding
    Dependency 1 · at 1 company
  • Hiring1 finding
    Bottleneck 1 · at 1 company
Seen across
Where it holds
Business model
  • product33%
  • subscription19%
  • service10%
  • marketplace5%
Size
  • 1000+ people33%
  • 11-50 people14%
  • 201-500 people5%
  • 501-1000 people5%
Region
  • United States57%
  • United Kingdom10%
  • France5%
  • Germany5%
  • New Zealand5%
  • San Francisco, CA5%
Instances
The 21 companies it was seen at
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.