Market and positioning → production or delivery → health, safety and environment → learning and improvement
How information is recorded, decided on and fed back. Mostly data and decisions, with information fed back.
Cross-industryRun by organizations in 7 industries. Counted from public, sourced parts only; each organization below links to the parts it was counted on.
- Organizations running it
- 13
- Of their industry
- 0%
The pattern
What every instance has, in order
- DecisionsMarket and positioningin 100% of instancesthen
- ProcessProduction or deliveryin 92% of instancesthen
- DecisionsHealth, safety and environmentin 100% of instancesthen
- ProcessLearning and improvementin 100% of instances
Coloured arrows: a flow of that type seen between the two at instance organizations. Grey arrows: order only.
Structure
Element
Share of instances
Companies
Org structure
77%
10
Customer service and support
69%
9
Sales
62%
8
Suppliers and partners
38%
5
Account management
23%
3
Lead generation
69%
9
Hiring
69%
9
Quality control
62%
8
Onboarding and training
54%
7
Customer onboarding
46%
6
Logistics and fulfilment
38%
5
Pretraining and fine-tuning runs
31%
4
Billing and invoicing
31%
4
Uptime and incidents
23%
3
Evaluation and red-teaming
23%
3
Management cadence
23%
3
Inference serving
54%
7
Integrations
38%
5
Communication tools
31%
4
Subscription billing
23%
3
Core system of record
23%
3
Data management
38%
5
Training data acquisition and licensing
31%
4
Reporting and dashboards
31%
4
Cash and treasury
23%
3
Policies and culture
77%
10
Strategy and goals
77%
10
Regulatory compliance
69%
9
Pricing
62%
8
Usage pricing and metering
46%
6
Governance and decision rights
46%
6
Data protection and security assurance
38%
5
Contracts
31%
4
Model release and versioning
31%
4
Performance and pay
31%
4
Usage policies and model documentation
31%
4
Budgeting and forecasting
23%
3
Security and access
23%
3
Variant · where they differ
Member
Variants, couplings and instances
Every level, number, source and dimension: Member, $300 a year.
Couplings · what comes together
Member
Variants, couplings and instances
Every level, number, source and dimension: Member, $300 a year.
Entropy
Where it runs rough
Operating-reality findings at instance companies: workarounds, manual hand-offs, bottlenecks.
- Health, safety and environment4 findingsBottleneck 1 · Dependency 1 · Manual hand-off 1 · Workaround 1 · at 4 companies
- Sales4 findingsBottleneck 2 · Dependency 1 · Manual hand-off 1 · at 4 companies
- Customer onboarding3 findingsDependency 3 · at 2 companies
- Pricing3 findingsTacit rule 2 · Dependency 1 · at 3 companies
- Usage policies and model documentation3 findingsTacit rule 2 · Dependency 1 · at 2 companies
- Budgeting and forecasting2 findingsDependency 1 · Manual hand-off 1 · at 2 companies
- Quality control2 findingsDependency 2 · at 2 companies
- Communication tools1 findingTacit rule 1 · at 1 company
Seen across
Where it holds
Industries
Business model
- product8%
- service8%
- subscription8%
Size
- 1000+ people8%
- 11-50 people8%
- 201-500 people8%
- 501-1000 people8%
- 51-200 people8%
Region
- United States38%
- Canada8%
- France8%
- Germany / United States8%
- Japan8%
- North America8%
Instances
The 13 companies it was seen at
Member
Variants, couplings and instances
Every level, number, source and dimension: Member, $300 a year.