Market and positioning → lead generation → pricing → product or service design (+2)
How information is recorded, decided on and fed back. Mostly data and decisions, with information fed back.
Cross-industryRun by organizations in 9 industries. Counted from public, sourced parts only; each organization below links to the parts it was counted on.
- Organizations running it
- 15
- Of their industry
- 0%
The pattern
What every instance has, in order
- DecisionsMarket and positioningin 100% of instancesmoney
- ProcessLead generationin 100% of instancesthen
- DecisionsPricingin 100% of instancesthen
- ProcessProduct or service designin 93% of instancesthen
- ProcessHiringin 100% of instancesthen
- DecisionsPolicies and culturein 100% of instances
Coloured arrows: a flow of that type seen between the two at instance organizations. Grey arrows: order only.
Structure
Element
Share of instances
Companies
Quality control
67%
10
Production or delivery
53%
8
Customer onboarding
47%
7
Logistics and fulfilment
40%
6
Billing and invoicing
40%
6
Scheduling and capacity
27%
4
Learning and improvement
27%
4
Proposals and quoting
20%
3
Planning and scheduling
20%
3
Management cadence
20%
3
Customer data
53%
8
Inventory and assets
33%
5
Reporting and dashboards
33%
5
Cash and treasury
27%
4
Legal and contracts administration
27%
4
Data management
20%
3
Variant · where they differ
Member
Variants, couplings and instances
Every level, number, source and dimension: Member, $300 a year.
Couplings · what comes together
Member
Variants, couplings and instances
Every level, number, source and dimension: Member, $300 a year.
Entropy
Where it runs rough
Operating-reality findings at instance companies: workarounds, manual hand-offs, bottlenecks.
- Suppliers and partners4 findingsDependency 3 · Manual hand-off (public record) 1 · at 4 companies
- Pricing3 findingsManual hand-off 2 · Tacit rule 1 · at 3 companies
- Sales3 findingsManual hand-off 2 · Dependency 1 · at 2 companies
- Production or delivery2 findingsDependency 2 · at 2 companies
- Billing and invoicing1 findingManual hand-off 1 · at 1 company
- Scheduling and capacity1 findingDependency (public record) 1 · at 1 company
- Governance and decision rights1 findingDependency (public record) 1 · at 1 company
- Hiring1 findingDependency 1 · at 1 company
Seen across
Where it holds
Industries
Business model
- product47%
- subscription20%
- asset7%
- marketplace7%
Size
- 1000+ people20%
- 201-500 people13%
- 501-1000 people13%
- 11-50 people7%
Region
- United States53%
- Bay Area, CA and Amsterdam, NL7%
- France7%
- Germany / United States7%
- Los Angeles, California, United States7%
- Northern California, United States7%
Instances
The 15 companies it was seen at
Member
Variants, couplings and instances
Every level, number, source and dimension: Member, $300 a year.