System Atlas

Market and positioning → lead generation → pricing → product or service design (+2)

How information is recorded, decided on and fed back. Mostly data and decisions, with information fed back.

Cross-industryRun by organizations in 9 industries. Counted from public, sourced parts only; each organization below links to the parts it was counted on.

Organizations running it
15
Of their industry
0%
The pattern
What every instance has, in order
  1. Decisions
    Market and positioning
    in 100% of instances
    money
  2. Process
    Lead generation
    in 100% of instances
    then
  3. Decisions
    Pricing
    in 100% of instances
    then
  4. Process
    Product or service design
    in 93% of instances
    then
  5. Process
    Hiring
    in 100% of instances
    then
  6. Decisions
    Policies and culture
    in 100% of instances

Coloured arrows: a flow of that type seen between the two at instance organizations. Grey arrows: order only.

Structure
Element
Share of instances
Companies
Invariant 6
At least 90% have it
Process3
Lead generation
100%
15
Product or service design
93%
14
Hiring
100%
15
Decisions3
Market and positioning
100%
15
Pricing
100%
15
Policies and culture
100%
15
Variant 29
20 to 80%: where they differ · Members
People3
Suppliers and partners
80%
12
Customer service and support
60%
9
Sales
53%
8
Process10
Quality control
67%
10
Production or delivery
53%
8
Customer onboarding
47%
7
Logistics and fulfilment
40%
6
Billing and invoicing
40%
6
Scheduling and capacity
27%
4
Learning and improvement
27%
4
Proposals and quoting
20%
3
Planning and scheduling
20%
3
Management cadence
20%
3
Software2
Integrations
60%
9
Core system of record
33%
5
Data6
Customer data
53%
8
Inventory and assets
33%
5
Reporting and dashboards
33%
5
Cash and treasury
27%
4
Legal and contracts administration
27%
4
Data management
20%
3
Decisions8
Regulatory compliance
80%
12
Contracts
73%
11
Strategy and goals
73%
11
Governance and decision rights
67%
10
Security and access
53%
8
Performance and pay
33%
5
Licences and registrations
27%
4
Budgeting and forecasting
20%
3
Variant · where they differ
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

Couplings · what comes together
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

Entropy
Where it runs rough

Operating-reality findings at instance companies: workarounds, manual hand-offs, bottlenecks.

  • Suppliers and partners4 findings
    Dependency 3 · Manual hand-off (public record) 1 · at 4 companies
  • Pricing3 findings
    Manual hand-off 2 · Tacit rule 1 · at 3 companies
  • Sales3 findings
    Manual hand-off 2 · Dependency 1 · at 2 companies
  • Production or delivery2 findings
    Dependency 2 · at 2 companies
  • Billing and invoicing1 finding
    Manual hand-off 1 · at 1 company
  • Scheduling and capacity1 finding
    Dependency (public record) 1 · at 1 company
  • Governance and decision rights1 finding
    Dependency (public record) 1 · at 1 company
  • Hiring1 finding
    Dependency 1 · at 1 company
Seen across
Where it holds
Business model
  • product47%
  • subscription20%
  • asset7%
  • marketplace7%
Size
  • 1000+ people20%
  • 201-500 people13%
  • 501-1000 people13%
  • 11-50 people7%
Region
  • United States53%
  • Bay Area, CA and Amsterdam, NL7%
  • France7%
  • Germany / United States7%
  • Los Angeles, California, United States7%
  • Northern California, United States7%
Instances
The 15 companies it was seen at
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.