System Atlas

Product or service design → customer data → org structure → reporting and dashboards (+1)

How information is recorded, decided on and fed back. Mostly data and decisions, with information fed back.

Within one industryHolds in Information & media. Counted from public, sourced parts only; each organization below links to the parts it was counted on.

Organizations running it
32
Of their industry
2%
The pattern
What every instance has, in order
  1. Process
    Product or service design
    in 100% of instances
    information
  2. Data
    Customer data
    in 94% of instances
    then
  3. People
    Org structure
    in 94% of instances
    then
  4. Data
    Reporting and dashboards
    in 100% of instances
    money
  5. Decisions
    Governance and decision rights
    in 100% of instances

Coloured arrows: a flow of that type seen between the two at instance organizations. Grey arrows: order only.

Structure
Element
Share of instances
Companies
Invariant 5
At least 90% have it
People1
Org structure
94%
30
Process1
Product or service design
100%
32
Data2
Customer data
94%
30
Reporting and dashboards
100%
32
Decisions1
Governance and decision rights
100%
32
Variant 20
20 to 80%: where they differ · Members
People3
Suppliers and partners
75%
24
Sales
25%
8
Account management
22%
7
Process6
Lead generation
66%
21
Quality control
47%
15
Production or delivery
41%
13
Hiring
38%
12
Billing and invoicing
31%
10
Scheduling and capacity
28%
9
Software2
Core system of record
59%
19
Integrations
31%
10
Data3
Legal and contracts administration
44%
14
Cash and treasury
28%
9
Data management
28%
9
Decisions6
Strategy and goals
72%
23
Market and positioning
66%
21
Pricing
59%
19
Policies and culture
44%
14
Security and access
44%
14
Budgeting and forecasting
31%
10
Variant · where they differ
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

Couplings · what comes together
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

Entropy
Where it runs rough

Operating-reality findings at instance companies: workarounds, manual hand-offs, bottlenecks.

  • Suppliers and partners3 findings
    Dependency (public record) 3 · at 3 companies
  • Org structure2 findings
    Dependency (public record) 1 · Informal channel (public record) 1 · at 2 companies
  • Account management1 finding
    Dependency (public record) 1 · at 1 company
  • Billing and invoicing1 finding
    Dependency (public record) 1 · at 1 company
  • Scheduling and capacity1 finding
    Dependency (public record) 1 · at 1 company
  • Customer data1 finding
    Informal channel (public record) 1 · at 1 company
  • Production or delivery1 finding
    Bottleneck (public record) 1 · at 1 company
  • Governance and decision rights1 finding
    Tacit rule (public record) 1 · at 1 company
Seen across
Where it holds
Business model
  • product53%
  • marketplace22%
  • subscription19%
  • service6%
Size
  • 1000+ people50%
  • 11-50 people13%
  • 51-200 people6%
  • 201-500 people3%
  • 501-1000 people3%
Region
  • United States59%
  • China6%
  • South Korea6%
  • France3%
  • Germany3%
  • India3%
Instances
The 32 companies it was seen at
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.