System Atlas

Governance and decision rights → product or service design → customer data → org structure (+1)

Workflows that drive an outcome from step to step. Process steps that hand work to each other.

Within one industryHolds in Information & media. Counted from public, sourced parts only; each organization below links to the parts it was counted on.

Organizations running it
20
Of their industry
9%
The pattern
What every instance has, in order
  1. Decisions
    Governance and decision rights
    in 100% of instances
    then
  2. Process
    Product or service design
    in 95% of instances
    then
  3. Data
    Customer data
    in 100% of instances
    work
  4. People
    Org structure
    in 95% of instances
    then
  5. Software
    Core system of record
    in 100% of instances

Coloured arrows: a flow of that type seen between the two at instance organizations. Grey arrows: order only.

Structure
Element
Share of instances
Companies
Data management
40%
8
Cash and treasury
30%
6
Legal and contracts administration
20%
4
Variant · where they differ
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

Couplings · what comes together
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

Entropy
Where it runs rough

Operating-reality findings at instance companies: workarounds, manual hand-offs, bottlenecks.

  • Scheduling and capacity2 findings
    Dependency (public record) 2 · at 2 companies
  • Org structure2 findings
    Bottleneck (public record) 1 · Informal channel (public record) 1 · at 2 companies
  • Suppliers and partners2 findings
    Dependency (public record) 2 · at 2 companies
  • Communication tools1 finding
    Workaround (public record) 1 · at 1 company
  • Customer data1 finding
    Informal channel (public record) 1 · at 1 company
  • Quality control1 finding
    Bottleneck (public record) 1 · at 1 company
  • Strategy and goals1 finding
    Bottleneck (public record) 1 · at 1 company
  • Core system of record1 finding
    Dependency (public record) 1 · at 1 company
Seen across
Where it holds
Business model
  • product50%
  • subscription35%
  • marketplace15%
Size
  • 1000+ people35%
  • 11-50 people20%
  • 51-200 people10%
  • 201-500 people5%
  • 501-1000 people5%
Region
  • United States75%
  • China10%
  • Japan5%
  • New Zealand5%
Instances
The 20 companies it was seen at
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.