System Atlas
Atlas
Constructs/Process

Governance and decision rights → product or service design → customer data → org structure (+1)

Workflows that drive an outcome from step to step. Process steps that hand work to each other.

Within one industryHolds in Information & media. Counted from public, sourced parts only; each organization below links to the parts it was counted on.

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Organizations running it
20
Of their industry
10%
The pattern
What every instance has, in order
  1. Decisions
    Governance and decision rights
    in 100% of instances
    then
  2. Process
    Product or service design
    in 95% of instances
    then
  3. Data
    Customer data
    in 100% of instances
    work
  4. People
    Org structure
    in 95% of instances
    then
  5. Software
    Core system of record
    in 100% of instances

Coloured arrows: a flow of that type seen between the two at instance organizations. Grey arrows: order only.

Structure
GroupsLayersEverything
Element
Share of instances
Companies
Invariant 5
At least 90% have it
People1
Org structure
95%
19
Process1
Product or service design
95%
19
Software1
Core system of record
100%
20
Data1
Customer data
100%
20
Decisions1
Governance and decision rights
100%
20
Variant 19
20 to 80%: where they differ · Members
People2
Suppliers and partners
75%
15
Account management
25%
5
Process6
Lead generation
60%
12
Quality control
55%
11
Production or delivery
40%
8
Scheduling and capacity
40%
8
Billing and invoicing
35%
7
Hiring
30%
6
Software2
Integrations
40%
8
Communication tools
20%
4
Data3
Data management
40%
8
Cash and treasury
30%
6
Legal and contracts administration
20%
4
Decisions6
Strategy and goals
80%
16
Pricing
70%
14
Regulatory compliance
70%
14
Market and positioning
60%
12
Policies and culture
50%
10
Security and access
45%
9
Variant · where they differ
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

See Member
Couplings · what comes together
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

See Member
Entropy
Where it runs rough

Operating-reality findings at instance companies: workarounds, manual hand-offs, bottlenecks.

  • Scheduling and capacity2 findings
    Dependency (public record) 2 · at 2 companies
  • Org structure2 findings
    Bottleneck (public record) 1 · Informal channel (public record) 1 · at 2 companies
  • Suppliers and partners2 findings
    Dependency (public record) 2 · at 2 companies
  • Communication tools1 finding
    Workaround (public record) 1 · at 1 company
  • Customer data1 finding
    Informal channel (public record) 1 · at 1 company
  • Quality control1 finding
    Bottleneck (public record) 1 · at 1 company
  • Strategy and goals1 finding
    Bottleneck (public record) 1 · at 1 company
  • Core system of record1 finding
    Dependency (public record) 1 · at 1 company
Seen across
Where it holds
Business model
  • product50%
  • subscription35%
  • marketplace15%
Size
  • 1000+ people35%
  • 11-50 people20%
  • 51-200 people10%
  • 201-500 people5%
  • 501-1000 people5%
Region
  • United States75%
  • China10%
  • Japan5%
  • New Zealand5%
Instances
The 20 companies it was seen at
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

See Member