Customer data → pricing (money flow)
How information is recorded, decided on and fed back. Mostly data and decisions, with information fed back.
Within one industryHolds in Information & media. Counted from public, sourced parts only; each organization below links to the parts it was counted on.
- Organizations running it
- 13
- Of their industry
- 0%
The pattern
What every instance has, in order
- DataCustomer datain 100% of instancesmoney
- DecisionsPricingin 100% of instancesthen
- DecisionsGovernance and decision rightsin 100% of instancescontrol
- PeopleOrg structurein 100% of instancescontrol
- ProcessProduct or service designin 92% of instances
Coloured arrows: a flow of that type seen between the two at instance organizations. Grey arrows: order only.
Structure
Element
Share of instances
Companies
Core system of record
69%
9
Integrations
62%
8
Variant · where they differ
Member
Variants, couplings and instances
Every level, number, source and dimension: Member, $300 a year.
Couplings · what comes together
Member
Variants, couplings and instances
Every level, number, source and dimension: Member, $300 a year.
Entropy
Where it runs rough
Operating-reality findings at instance companies: workarounds, manual hand-offs, bottlenecks.
- Scheduling and capacity2 findingsDependency (public record) 2 · at 2 companies
- Governance and decision rights1 findingDependency (public record) 1 · at 1 company
- Product or service design1 findingDependency (public record) 1 · at 1 company
- Suppliers and partners1 findingManual hand-off (public record) 1 · at 1 company
Seen across
Where it holds
Industries
Business model
- subscription54%
- product31%
- marketplace15%
Size
- 1000+ people38%
- 501-1000 people23%
- 11-50 people15%
- 201-500 people8%
- 51-200 people8%
Region
- United States85%
- New Zealand8%
Instances
The 13 companies it was seen at
Member
Variants, couplings and instances
Every level, number, source and dimension: Member, $300 a year.