System Atlas

Governance and decision rights → product or service design → customer data → org structure (+1)

Workflows that drive an outcome from step to step. Process steps that hand work to each other.

Within one industryHolds in Information & media. Counted from public, sourced parts only; each organization below links to the parts it was counted on.

Organizations running it
17
Of their industry
23%
The pattern
What every instance has, in order
  1. Decisions
    Governance and decision rights
    in 100% of instances
    then
  2. Process
    Product or service design
    in 100% of instances
    then
  3. Data
    Customer data
    in 100% of instances
    work
  4. People
    Org structure
    in 94% of instances
    then
  5. Software
    Core system of record
    in 100% of instances

Coloured arrows: a flow of that type seen between the two at instance organizations. Grey arrows: order only.

Structure
Element
Share of instances
Companies
Invariant 5
At least 90% have it
People1
Org structure
94%
16
Process1
Product or service design
100%
17
Software1
Core system of record
100%
17
Data1
Customer data
100%
17
Decisions1
Governance and decision rights
100%
17
Variant 18
20 to 80%: where they differ · Members
People1
Suppliers and partners
76%
13
Process6
Quality control
65%
11
Lead generation
59%
10
Production or delivery
41%
7
Scheduling and capacity
41%
7
Billing and invoicing
35%
6
Hiring
29%
5
Software2
Integrations
41%
7
Communication tools
24%
4
Data3
Data management
41%
7
Cash and treasury
35%
6
Legal and contracts administration
24%
4
Decisions6
Regulatory compliance
76%
13
Strategy and goals
76%
13
Market and positioning
65%
11
Pricing
65%
11
Policies and culture
53%
9
Security and access
35%
6
Variant · where they differ
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

Couplings · what comes together
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

Entropy
Where it runs rough

Operating-reality findings at instance companies: workarounds, manual hand-offs, bottlenecks.

  • Scheduling and capacity2 findings
    Dependency (public record) 2 · at 2 companies
  • Org structure2 findings
    Bottleneck (public record) 1 · Informal channel (public record) 1 · at 2 companies
  • Suppliers and partners2 findings
    Dependency (public record) 2 · at 2 companies
  • Communication tools1 finding
    Workaround (public record) 1 · at 1 company
  • Customer data1 finding
    Informal channel (public record) 1 · at 1 company
  • Quality control1 finding
    Bottleneck (public record) 1 · at 1 company
  • Strategy and goals1 finding
    Bottleneck (public record) 1 · at 1 company
  • Core system of record1 finding
    Dependency (public record) 1 · at 1 company
Seen across
Where it holds
Business model
  • product59%
  • subscription24%
  • marketplace18%
Size
  • 1000+ people35%
  • 11-50 people18%
  • 51-200 people12%
  • 201-500 people6%
  • 501-1000 people6%
Region
  • United States76%
  • China12%
  • Japan6%
Instances
The 17 companies it was seen at
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.