System Atlas

Market and positioning → lead generation → contracts → product or service design (+2)

How information is recorded, decided on and fed back. Mostly data and decisions, with information fed back.

Cross-industryRun by organizations in 10 industries. Counted from public, sourced parts only; each organization below links to the parts it was counted on.

Organizations running it
13
Of their industry
0%
The pattern
What every instance has, in order
  1. Decisions
    Market and positioning
    in 100% of instances
    money
  2. Process
    Lead generation
    in 100% of instances
    then
  3. Decisions
    Contracts
    in 100% of instances
    then
  4. Process
    Product or service design
    in 92% of instances
    then
  5. Process
    Hiring
    in 92% of instances
    then
  6. Decisions
    Policies and culture
    in 100% of instances

Coloured arrows: a flow of that type seen between the two at instance organizations. Grey arrows: order only.

Structure
Element
Share of instances
Companies
Invariant 6
At least 90% have it
Process3
Lead generation
100%
13
Product or service design
92%
12
Hiring
92%
12
Decisions3
Market and positioning
100%
13
Contracts
100%
13
Policies and culture
100%
13
Variant 26
20 to 80%: where they differ · Members
People4
Suppliers and partners
77%
10
Org structure
77%
10
Sales
62%
8
Customer service and support
62%
8
Process9
Production or delivery
69%
9
Customer onboarding
62%
8
Quality control
54%
7
Logistics and fulfilment
54%
7
Learning and improvement
46%
6
Billing and invoicing
38%
5
Proposals and quoting
23%
3
Planning and scheduling
23%
3
Scheduling and capacity
23%
3
Software2
Integrations
62%
8
Core system of record
31%
4
Data6
Inventory and assets
38%
5
Customer data
38%
5
Cash and treasury
23%
3
Reporting and dashboards
23%
3
Data management
23%
3
Legal and contracts administration
23%
3
Decisions5
Regulatory compliance
69%
9
Security and access
54%
7
Governance and decision rights
54%
7
Performance and pay
31%
4
Licences and registrations
31%
4
Variant · where they differ
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

Couplings · what comes together
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

Entropy
Where it runs rough

Operating-reality findings at instance companies: workarounds, manual hand-offs, bottlenecks.

  • Sales3 findings
    Manual hand-off 2 · Dependency 1 · at 2 companies
  • Suppliers and partners3 findings
    Dependency 2 · Manual hand-off (public record) 1 · at 3 companies
  • Production or delivery2 findings
    Dependency 2 · at 2 companies
  • Billing and invoicing1 finding
    Manual hand-off 1 · at 1 company
  • Scheduling and capacity1 finding
    Dependency (public record) 1 · at 1 company
  • Customer onboarding1 finding
    Dependency 1 · at 1 company
  • Governance and decision rights1 finding
    Dependency (public record) 1 · at 1 company
  • Hiring1 finding
    Dependency 1 · at 1 company
Seen across
Where it holds
Business model
  • product31%
  • subscription23%
  • asset8%
  • marketplace8%
Size
  • 201-500 people15%
  • 501-1000 people15%
  • 1000+ people8%
  • 11-50 people8%
Region
  • United States38%
  • France15%
  • Denver, Colorado, United States8%
  • Germany / United States8%
  • Los Angeles, California, United States8%
  • Northern California, United States8%
Instances
The 13 companies it was seen at
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.