System Atlas

Product or service design → suppliers and partners → customer data → core system of record (+1)

Workflows that drive an outcome from step to step. Process steps that hand work to each other.

Within one industryHolds in Information & media. Counted from public, sourced parts only; each organization below links to the parts it was counted on.

Organizations running it
12
Of their industry
1%
The pattern
What every instance has, in order
  1. Process
    Product or service design
    in 100% of instances
    then
  2. People
    Suppliers and partners
    in 100% of instances
    material
  3. Data
    Customer data
    in 92% of instances
    information
  4. Software
    Core system of record
    in 100% of instances
    then
  5. Decisions
    Regulatory compliance
    in 100% of instances

Coloured arrows: a flow of that type seen between the two at instance organizations. Grey arrows: order only.

Structure
Element
Share of instances
Companies
Customer data
92%
11
Variant · where they differ
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

Couplings · what comes together
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

Entropy
Where it runs rough

Operating-reality findings at instance companies: workarounds, manual hand-offs, bottlenecks.

  • Scheduling and capacity1 finding
    Dependency (public record) 1 · at 1 company
  • Customer data1 finding
    Informal channel (public record) 1 · at 1 company
  • Production or delivery1 finding
    Dependency 1 · at 1 company
  • Licences and registrations1 finding
    Dependency 1 · at 1 company
  • Pricing1 finding
    Tacit rule 1 · at 1 company
  • Security and access1 finding
    Dependency 1 · at 1 company
  • Strategy and goals1 finding
    Bottleneck (public record) 1 · at 1 company
  • Suppliers and partners1 finding
    Dependency (public record) 1 · at 1 company
Seen across
Where it holds
Business model
  • product50%
  • marketplace25%
  • subscription25%
Size
  • 1000+ people33%
  • 11-50 people17%
  • 201-500 people8%
Region
  • United States75%
  • China17%
Instances
The 12 companies it was seen at
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.