Market and positioning → lead generation → pricing → policies and culture (+2)
How information is recorded, decided on and fed back. Mostly data and decisions, with information fed back.
Cross-industryRun by organizations in 7 industries. Counted from public, sourced parts only; each organization below links to the parts it was counted on.
- Organizations running it
- 16
- Of their industry
- 0%
The pattern
What every instance has, in order
- DecisionsMarket and positioningin 94% of instancesmoney
- ProcessLead generationin 94% of instancesthen
- DecisionsPricingin 100% of instancesthen
- DecisionsPolicies and culturein 100% of instancesthen
- DecisionsRegulatory compliancein 100% of instancescontrol
- ProcessProduct or service designin 100% of instances
Coloured arrows: a flow of that type seen between the two at instance organizations. Grey arrows: order only.
Structure
Element
Share of instances
Companies
Quality control
75%
12
Hiring
75%
12
Billing and invoicing
44%
7
Production or delivery
38%
6
Customer onboarding
38%
6
Scheduling and capacity
38%
6
Logistics and fulfilment
31%
5
Customer data
69%
11
Reporting and dashboards
50%
8
Legal and contracts administration
50%
8
Inventory and assets
25%
4
Cash and treasury
25%
4
Data management
25%
4
Variant · where they differ
Member
Variants, couplings and instances
Every level, number, source and dimension: Member, $300 a year.
Couplings · what comes together
Member
Variants, couplings and instances
Every level, number, source and dimension: Member, $300 a year.
Entropy
Where it runs rough
Operating-reality findings at instance companies: workarounds, manual hand-offs, bottlenecks.
- Pricing3 findingsManual hand-off 2 · Tacit rule 1 · at 3 companies
- Sales3 findingsManual hand-off 2 · Dependency 1 · at 2 companies
- Scheduling and capacity2 findingsDependency (public record) 2 · at 2 companies
- Billing and invoicing1 findingManual hand-off 1 · at 1 company
- Production or delivery1 findingDependency 1 · at 1 company
- Governance and decision rights1 findingDependency (public record) 1 · at 1 company
- Hiring1 findingDependency 1 · at 1 company
- Core system of record1 findingDependency 1 · at 1 company
Seen across
Where it holds
Industries
Business model
- product44%
- marketplace19%
- subscription19%
Size
- 1000+ people25%
- 11-50 people13%
- 501-1000 people13%
- 201-500 people6%
Region
- United States63%
- Bay Area, CA and Amsterdam, NL6%
- France6%
- Germany / United States6%
- Los Angeles, California, United States6%
- San Francisco, CA6%
Instances
The 16 companies it was seen at
Member
Variants, couplings and instances
Every level, number, source and dimension: Member, $300 a year.