System Atlas

Market and positioning → lead generation → pricing → policies and culture (+2)

How information is recorded, decided on and fed back. Mostly data and decisions, with information fed back.

Cross-industryRun by organizations in 7 industries. Counted from public, sourced parts only; each organization below links to the parts it was counted on.

Organizations running it
16
Of their industry
0%
The pattern
What every instance has, in order
  1. Decisions
    Market and positioning
    in 94% of instances
    money
  2. Process
    Lead generation
    in 94% of instances
    then
  3. Decisions
    Pricing
    in 100% of instances
    then
  4. Decisions
    Policies and culture
    in 100% of instances
    then
  5. Decisions
    Regulatory compliance
    in 100% of instances
    control
  6. Process
    Product or service design
    in 100% of instances

Coloured arrows: a flow of that type seen between the two at instance organizations. Grey arrows: order only.

Structure
Element
Share of instances
Companies
Invariant 6
At least 90% have it
Process2
Lead generation
94%
15
Product or service design
100%
16
Decisions4
Market and positioning
94%
15
Pricing
100%
16
Policies and culture
100%
16
Regulatory compliance
100%
16
Variant 20
20 to 80%: where they differ · Members
People2
Customer service and support
50%
8
Sales
38%
6
Process7
Quality control
75%
12
Hiring
75%
12
Billing and invoicing
44%
7
Production or delivery
38%
6
Customer onboarding
38%
6
Scheduling and capacity
38%
6
Logistics and fulfilment
31%
5
Software2
Integrations
63%
10
Core system of record
50%
8
Data6
Customer data
69%
11
Reporting and dashboards
50%
8
Legal and contracts administration
50%
8
Inventory and assets
25%
4
Cash and treasury
25%
4
Data management
25%
4
Decisions3
Governance and decision rights
75%
12
Contracts
56%
9
Security and access
44%
7
Variant · where they differ
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

Couplings · what comes together
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

Entropy
Where it runs rough

Operating-reality findings at instance companies: workarounds, manual hand-offs, bottlenecks.

  • Pricing3 findings
    Manual hand-off 2 · Tacit rule 1 · at 3 companies
  • Sales3 findings
    Manual hand-off 2 · Dependency 1 · at 2 companies
  • Scheduling and capacity2 findings
    Dependency (public record) 2 · at 2 companies
  • Billing and invoicing1 finding
    Manual hand-off 1 · at 1 company
  • Production or delivery1 finding
    Dependency 1 · at 1 company
  • Governance and decision rights1 finding
    Dependency (public record) 1 · at 1 company
  • Hiring1 finding
    Dependency 1 · at 1 company
  • Core system of record1 finding
    Dependency 1 · at 1 company
Seen across
Where it holds
Business model
  • product44%
  • marketplace19%
  • subscription19%
Size
  • 1000+ people25%
  • 11-50 people13%
  • 501-1000 people13%
  • 201-500 people6%
Region
  • United States63%
  • Bay Area, CA and Amsterdam, NL6%
  • France6%
  • Germany / United States6%
  • Los Angeles, California, United States6%
  • San Francisco, CA6%
Instances
The 16 companies it was seen at
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.