System Atlas
Atlas
Constructs/Process

Org structure → regulatory compliance → product or service design → market and positioning (+1)

Workflows that drive an outcome from step to step. Process steps that hand work to each other.

Within one industryHolds in Information & media. Counted from public, sourced parts only; each organization below links to the parts it was counted on.

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Organizations running it
41
Of their industry
26%
The pattern
What every instance has, in order
  1. People
    Org structure
    in 100% of instances
    then
  2. Decisions
    Regulatory compliance
    in 100% of instances
    control
  3. Process
    Product or service design
    in 100% of instances
    information
  4. Decisions
    Market and positioning
    in 98% of instances
    money
  5. Process
    Lead generation
    in 100% of instances

Coloured arrows: a flow of that type seen between the two at instance organizations. Grey arrows: order only.

Structure
GroupsLayersEverything
Element
Share of instances
Companies
Invariant 5
At least 90% have it
People1
Org structure
100%
41
Process2
Product or service design
100%
41
Lead generation
100%
41
Decisions2
Regulatory compliance
100%
41
Market and positioning
98%
40
Variant 24
20 to 80%: where they differ · Members
People4
Suppliers and partners
71%
29
Sales
61%
25
Customer service and support
49%
20
Account management
22%
9
Process6
Production or delivery
66%
27
Billing and invoicing
51%
21
Customer onboarding
46%
19
Quality control
44%
18
Onboarding and training
24%
10
Learning and improvement
24%
10
Software3
Integrations
49%
20
Inference serving
22%
9
Core system of record
22%
9
Data4
Customer data
51%
21
Reporting and dashboards
49%
20
Data management
24%
10
Legal and contracts administration
24%
10
Decisions7
Pricing
78%
32
Security and access
63%
26
Governance and decision rights
61%
25
Contracts
41%
17
Performance and pay
29%
12
Usage pricing and metering
27%
11
Data protection and security assurance
24%
10
Variant · where they differ
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

See Member
Couplings · what comes together
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

See Member
Entropy
Where it runs rough

Operating-reality findings at instance companies: workarounds, manual hand-offs, bottlenecks.

  • Sales13 findings
    Manual hand-off 8 · Dependency 3 · Bottleneck 2 · at 12 companies
  • Suppliers and partners13 findings
    Dependency 11 · Dependency (public record) 1 · Manual hand-off (public record) 1 · at 13 companies
  • Pricing4 findings
    Tacit rule 3 · Manual hand-off 1 · at 4 companies
  • Customer onboarding3 findings
    Dependency 3 · at 3 companies
  • Production or delivery3 findings
    Dependency 2 · Tacit rule 1 · at 3 companies
  • Customer service and support3 findings
    Dependency 1 · Informal channel 1 · Workaround 1 · at 3 companies
  • Contracts2 findings
    Dependency 2 · at 2 companies
  • Billing and invoicing1 finding
    Manual hand-off 1 · at 1 company
Seen across
Where it holds
Business model
  • product20%
  • marketplace15%
  • subscription7%
Size
  • 1000+ people32%
  • 501-1000 people7%
  • 51-200 people7%
  • 11-50 people5%
  • 201-500 people5%
Region
  • United States54%
  • United Kingdom5%
  • Bay Area, CA and Amsterdam, NL2%
  • Canada2%
  • China2%
  • Japan2%
Instances
The 41 companies it was seen at
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

See Member