System Atlas
Atlas
Constructs/Knowledge

Product or service design → market and positioning → lead generation → hiring (+2)

How information is recorded, decided on and fed back. Mostly data and decisions, with information fed back.

Cross-industryRun by organizations in 8 industries. Counted from public, sourced parts only; each organization below links to the parts it was counted on.

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Organizations running it
18
Of their industry
0%
The pattern
What every instance has, in order
  1. Process
    Product or service design
    in 100% of instances
    information
  2. Decisions
    Market and positioning
    in 100% of instances
    money
  3. Process
    Lead generation
    in 100% of instances
    then
  4. Process
    Hiring
    in 100% of instances
    then
  5. Decisions
    Policies and culture
    in 100% of instances
    then
  6. Decisions
    Regulatory compliance
    in 100% of instances

Coloured arrows: a flow of that type seen between the two at instance organizations. Grey arrows: order only.

Structure
GroupsLayersEverything
Element
Share of instances
Companies
Suppliers and partners
72%
13
Sales
50%
9
Customer service and support
44%
8
Variant · where they differ
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

See Member
Couplings · what comes together
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

See Member
Entropy
Where it runs rough

Operating-reality findings at instance companies: workarounds, manual hand-offs, bottlenecks.

  • Sales4 findings
    Manual hand-off 3 · Dependency 1 · at 3 companies
  • Suppliers and partners4 findings
    Dependency 2 · Dependency (public record) 1 · Manual hand-off (public record) 1 · at 4 companies
  • Pricing3 findings
    Manual hand-off 2 · Tacit rule 1 · at 3 companies
  • Production or delivery2 findings
    Dependency 1 · Manual hand-off 1 · at 2 companies
  • Billing and invoicing1 finding
    Manual hand-off 1 · at 1 company
  • Scheduling and capacity1 finding
    Dependency (public record) 1 · at 1 company
  • Customer onboarding1 finding
    Dependency 1 · at 1 company
  • Governance and decision rights1 finding
    Dependency (public record) 1 · at 1 company
Seen across
Where it holds
Business model
  • product39%
  • marketplace22%
  • subscription11%
  • project6%
Size
  • 1000+ people39%
  • 501-1000 people11%
  • 11-50 people6%
Region
  • United States56%
  • Bay Area, CA and Amsterdam, NL6%
  • Canada6%
  • France6%
  • Germany / United States6%
  • Japan (headquartered in Tokyo), with offices in the UK, United States, France and Israel6%
Instances
The 18 companies it was seen at
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

See Member