System Atlas
Atlas
Constructs/Knowledge

Market and positioning → lead generation → pricing → product or service design (+2)

How information is recorded, decided on and fed back. Mostly data and decisions, with information fed back.

Cross-industryRun by organizations in 8 industries. Counted from public, sourced parts only; each organization below links to the parts it was counted on.

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Organizations running it
15
Of their industry
0%
The pattern
What every instance has, in order
  1. Decisions
    Market and positioning
    in 100% of instances
    money
  2. Process
    Lead generation
    in 100% of instances
    then
  3. Decisions
    Pricing
    in 100% of instances
    then
  4. Process
    Product or service design
    in 100% of instances
    then
  5. Process
    Hiring
    in 100% of instances
    then
  6. Decisions
    Regulatory compliance
    in 100% of instances

Coloured arrows: a flow of that type seen between the two at instance organizations. Grey arrows: order only.

Structure
GroupsLayersEverything
Element
Share of instances
Companies
People3
Suppliers and partners
67%
10
Sales
60%
9
Customer service and support
53%
8
Process11
Quality control
60%
9
Customer onboarding
47%
7
Billing and invoicing
47%
7
Production or delivery
40%
6
Logistics and fulfilment
40%
6
Scheduling and capacity
40%
6
Proposals and quoting
27%
4
Planning and scheduling
20%
3
Onboarding and training
20%
3
Management cadence
20%
3
Learning and improvement
20%
3
Software2
Integrations
60%
9
Core system of record
40%
6
Data6
Customer data
60%
9
Reporting and dashboards
47%
7
Legal and contracts administration
33%
5
Inventory and assets
27%
4
Data management
27%
4
Cash and treasury
20%
3
Decisions6
Strategy and goals
80%
12
Governance and decision rights
67%
10
Contracts
60%
9
Security and access
60%
9
Performance and pay
20%
3
Licences and registrations
20%
3
Variant · where they differ
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

See Member
Couplings · what comes together
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

See Member
Entropy
Where it runs rough

Operating-reality findings at instance companies: workarounds, manual hand-offs, bottlenecks.

  • Sales4 findings
    Manual hand-off 3 · Dependency 1 · at 3 companies
  • Pricing3 findings
    Manual hand-off 2 · Tacit rule 1 · at 3 companies
  • Suppliers and partners3 findings
    Dependency 2 · Manual hand-off (public record) 1 · at 3 companies
  • Billing and invoicing1 finding
    Manual hand-off 1 · at 1 company
  • Scheduling and capacity1 finding
    Dependency (public record) 1 · at 1 company
  • Customer onboarding1 finding
    Dependency 1 · at 1 company
  • Production or delivery1 finding
    Dependency 1 · at 1 company
  • Governance and decision rights1 finding
    Dependency (public record) 1 · at 1 company
Seen across
Where it holds
Business model
  • product47%
  • subscription20%
  • marketplace7%
Size
  • 1000+ people33%
  • 501-1000 people13%
  • 11-50 people7%
Region
  • United States60%
  • Bay Area, CA and Amsterdam, NL7%
  • Canada7%
  • France7%
  • Germany / United States7%
  • Los Angeles, California, United States7%
Instances
The 15 companies it was seen at
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

See Member