System Atlas

Hiring → regulatory compliance → product or service design → customer data (+1)

Workflows that drive an outcome from step to step. Process steps that hand work to each other.

Within one industryHolds in Information & media. Counted from public, sourced parts only; each organization below links to the parts it was counted on.

Organizations running it
17
Of their industry
1%
The pattern
What every instance has, in order
  1. Process
    Hiring
    in 100% of instances
    then
  2. Decisions
    Regulatory compliance
    in 100% of instances
    then
  3. Process
    Product or service design
    in 100% of instances
    information
  4. Data
    Customer data
    in 100% of instances
    work
  5. People
    Org structure
    in 94% of instances

Coloured arrows: a flow of that type seen between the two at instance organizations. Grey arrows: order only.

Structure
Element
Share of instances
Companies
Invariant 5
At least 90% have it
People1
Org structure
94%
16
Process2
Hiring
100%
17
Product or service design
100%
17
Data1
Customer data
100%
17
Decisions1
Regulatory compliance
100%
17
Variant 21
20 to 80%: where they differ · Members
People3
Suppliers and partners
76%
13
Sales
35%
6
Customer service and support
29%
5
Process5
Quality control
71%
12
Billing and invoicing
59%
10
Scheduling and capacity
41%
7
Production or delivery
24%
4
Customer onboarding
24%
4
Software2
Integrations
47%
8
Core system of record
41%
7
Data4
Reporting and dashboards
71%
12
Data management
41%
7
Cash and treasury
35%
6
Legal and contracts administration
29%
5
Decisions7
Strategy and goals
71%
12
Pricing
65%
11
Policies and culture
65%
11
Security and access
47%
8
Budgeting and forecasting
35%
6
Contracts
29%
5
Licences and registrations
24%
4
Variant · where they differ
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

Couplings · what comes together
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

Entropy
Where it runs rough

Operating-reality findings at instance companies: workarounds, manual hand-offs, bottlenecks.

  • Org structure3 findings
    Bottleneck (public record) 1 · Dependency (public record) 1 · Informal channel (public record) 1 · at 3 companies
  • Suppliers and partners2 findings
    Dependency (public record) 1 · Manual hand-off (public record) 1 · at 2 companies
  • Billing and invoicing1 finding
    Dependency (public record) 1 · at 1 company
  • Scheduling and capacity1 finding
    Dependency (public record) 1 · at 1 company
  • Customer data1 finding
    Informal channel (public record) 1 · at 1 company
  • Production or delivery1 finding
    Dependency 1 · at 1 company
  • Pricing1 finding
    Tacit rule 1 · at 1 company
  • Strategy and goals1 finding
    Bottleneck (public record) 1 · at 1 company
Seen across
Where it holds
Business model
  • product53%
  • marketplace24%
  • subscription18%
  • service6%
Size
  • 1000+ people53%
  • 501-1000 people12%
  • 11-50 people6%
Region
  • United States88%
  • France6%
  • Singapore / United States6%
Instances
The 17 companies it was seen at
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.