System Atlas

Hiring → product or service design → customer data → billing and invoicing (+2)

Workflows that drive an outcome from step to step. Process steps that hand work to each other.

Within one industryHolds in Information & media. Counted from public, sourced parts only; each organization below links to the parts it was counted on.

Organizations running it
13
Of their industry
1%
The pattern
What every instance has, in order
  1. Process
    Hiring
    in 100% of instances
    then
  2. Process
    Product or service design
    in 92% of instances
    information
  3. Data
    Customer data
    in 92% of instances
    money
  4. Process
    Billing and invoicing
    in 100% of instances
    then
  5. People
    Org structure
    in 92% of instances
    money
  6. Decisions
    Governance and decision rights
    in 92% of instances

Coloured arrows: a flow of that type seen between the two at instance organizations. Grey arrows: order only.

Structure
Element
Share of instances
Companies
Invariant 6
At least 90% have it
People1
Org structure
92%
12
Process3
Hiring
100%
13
Product or service design
92%
12
Billing and invoicing
100%
13
Data1
Customer data
92%
12
Decisions1
Governance and decision rights
92%
12
Variant 22
20 to 80%: where they differ · Members
People2
Sales
23%
3
Customer service and support
23%
3
Process7
Quality control
77%
10
Lead generation
69%
9
Scheduling and capacity
46%
6
Production or delivery
31%
4
Retention and renewal
31%
4
Customer onboarding
23%
3
Payments and payables
23%
3
Software2
Integrations
46%
6
Core system of record
38%
5
Data3
Reporting and dashboards
54%
7
Data management
46%
6
Cash and treasury
38%
5
Decisions8
Pricing
62%
8
Policies and culture
62%
8
Strategy and goals
62%
8
Security and access
54%
7
Budgeting and forecasting
46%
6
Contracts
31%
4
Performance and pay
23%
3
Licences and registrations
23%
3
Variant · where they differ
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

Couplings · what comes together
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

Entropy
Where it runs rough

Operating-reality findings at instance companies: workarounds, manual hand-offs, bottlenecks.

  • Billing and invoicing2 findings
    Dependency (public record) 1 · Tacit rule 1 · at 2 companies
  • Org structure2 findings
    Bottleneck (public record) 1 · Informal channel (public record) 1 · at 2 companies
  • Scheduling and capacity1 finding
    Dependency (public record) 1 · at 1 company
  • Customer data1 finding
    Informal channel (public record) 1 · at 1 company
  • Production or delivery1 finding
    Workaround 1 · at 1 company
  • Governance and decision rights1 finding
    Dependency (public record) 1 · at 1 company
  • Product or service design1 finding
    Dependency (public record) 1 · at 1 company
  • Strategy and goals1 finding
    Bottleneck (public record) 1 · at 1 company
Seen across
Where it holds
Business model
  • marketplace38%
  • product38%
  • service8%
  • subscription8%
Size
  • 1000+ people38%
  • 501-1000 people23%
  • 201-500 people15%
  • 11-50 people8%
Region
  • United States85%
  • Germany8%
  • Singapore / United States8%
Instances
The 13 companies it was seen at
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.