Merchandising, assortment, POS, storefronts, returns and loyalty. This is its own schema, version 2.
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Free to map your own company · Members $300 a yearHow automatable each primitive is, estimated from the 219 organizations mapped in public on the Retail & e-commerce schema: the share of those with the primitive that run it on software. Estimate from public data: the share of mapped organizations that run this on software. Not a recommendation.
| Primitive | Layer | Automation | Peers on software | Software parts named most |
|---|---|---|---|---|
Traffic and acquisition Demand: winning customers | Process | MediumLayer only | 0 of 219 mapped; too few to read | — |
Trade and bulk quotes Demand: winning customers | Process | MediumLayer only | 0 of 219 mapped; too few to read | — |
Marketplaces Demand: winning customers | Process | MediumLayer only | 0 of 219 mapped; too few to read | — |
Buying and open-to-buy Supply: making or delivering the offer | Process | MediumLayer only | 0 of 219 mapped; too few to read | — |
Purchase orders Supply: making or delivering the offer | Process | MediumLayer only | 0 of 219 mapped; too few to read | — |
Selling Supply: making or delivering the offer | Process | MediumLayer only | 0 of 219 mapped; too few to read | — |
Product quality Supply: making or delivering the offer | Process | MediumLayer only | 0 of 219 mapped; too few to read | — |
Stock Supply: making or delivering the offer | Data | MediumLayer only | 0 of 219 mapped; too few to read | — |
Order fulfilment Supply: making or delivering the offer | Process | MediumLayer only | 0 of 219 mapped; too few to read | — |
Shrink and loss prevention Supply: making or delivering the offer | Data | MediumLayer only | 0 of 219 mapped; too few to read | — |
Store and omnichannel fulfilment Supply: making or delivering the offer | Process | MediumLayer only | 0 of 219 mapped; too few to read | — |
First purchase Customers: keeping them | Process | MediumLayer only | 0 of 219 mapped; too few to read | — |
Customer profiles Customers: keeping them | Data | MediumLayer only | 0 of 219 mapped; too few to read | — |
Repeat purchase Customers: keeping them | Process | MediumLayer only | 0 of 219 mapped; too few to read | — |
Returns Customers: keeping them | Process | MediumLayer only | 0 of 219 mapped; too few to read | — |
Payments at checkout Money: getting paid and paying | Process | MediumLayer only | 0 of 219 mapped; too few to read | — |
Collections and receivables Money: getting paid and paying | Process | MediumLayer only | 0 of 219 mapped; too few to read | — |
Vendor payments Money: getting paid and paying | Process | MediumLayer only | 0 of 219 mapped; too few to read | — |
Payroll Money: getting paid and paying | Process | MediumLayer only | 0 of 219 mapped; too few to read | — |
Cash and treasury Money: getting paid and paying | Data | MediumLayer only | 0 of 219 mapped; too few to read | — |
Hiring People: who does the work | Process | MediumLayer only | 0 of 219 mapped; too few to read | — |
Onboarding and training People: who does the work | Process | MediumLayer only | 0 of 219 mapped; too few to read | — |
Store staffing People: who does the work | Process | MediumLayer only | 0 of 219 mapped; too few to read | — |
Sales and margin reporting Systems: tools and data | Data | MediumLayer only | 0 of 219 mapped; too few to read | — |
Data management Systems: tools and data | Data | MediumLayer only | 0 of 219 mapped; too few to read | — |
Legal and contracts administration Control: rules the company runs under | Data | MediumLayer only | 0 of 219 mapped; too few to read | — |
Management cadence Direction: deciding where it goes | Process | MediumLayer only | 0 of 219 mapped; too few to read | — |
Learning and improvement Direction: deciding where it goes | Process | MediumLayer only | 0 of 219 mapped; too few to read | — |
The rule, the same for every industry: with 5 or more organizations having the primitive, 50% or more of them on software is high, 20% or more medium, below that low. With fewer, the level rests on the primitive's layer alone and says "Layer only". Software parts are counted once per organization; a detected technology is named by its product. See the blueprint for which organizations run each.
Source: US Census Bureau, County Business Patterns 2023 (national file), employees as of mid-March 2023, payroll for the year; published 2025-06-26. Coded on NAICS 2017. Withheld cells read as not published.
Focused research on the organizations with the fewest mapped parts in retail & e-commerce; what it finds is public for everyone.
Counts of what public research has found and sourced, each part with its source on the organization’s profile. They say what is known, not how much of the industry exists.