The functions every insurance company runs on. It has no schema of its own: companies here are mapped on the Financial services schema, and what it does not cover is recorded as gaps.
Focused research on the organizations with the fewest mapped parts in insurance; what it finds is public for everyone.
| Primitive | Part | Layer | Description | Parameters | Organizations |
|---|---|---|---|---|---|
Products and target clients market_positioning | Demand: winning customers | Decisions | The financial products offered, to whom, and why they choose this firm. | 0 | — |
Lead sources and referral partners lead_generation | Demand: winning customers | Process | Introducers, partners, comparison channels and direct marketing. | 0 | — |
Loan officers and advisers sales | Demand: winning customers | People | Who meets clients and turns need into an application or mandate. | 0 | — |
Rates, fees and spreadsPremium pricing | Demand: winning customers | Decisions | Included for Members | Members | Members |
Rate quotes and proposals quoting | Demand: winning customers | Process | The priced offer given to a client. | 0 | — |
Loan and client agreements contracts | Demand: winning customers | Decisions | Credit agreements, advisory mandates and their disclosures. | 0 | — |
OriginationPremium origination | Demand: winning customers | Process | Included for Members | Members | Members |
Product design offer_design | Supply: making or delivering the offer | Process | Designing products, their eligibility rules and terms. | 0 | — |
Planning and scheduling planning | Supply: making or delivering the offer | Process | When work happens and who does it. | 0 | — |
Procurement procurement | Supply: making or delivering the offer | Process | Buying what delivery needs. | 0 | — |
Suppliers and partners suppliers | Supply: making or delivering the offer | People | Who the organization depends on. | 0 | — |
Client service delivery delivery | Supply: making or delivering the offer | Process | Doing what the client is paying for, day to day. | 0 | — |
Quality control and file review quality | Supply: making or delivering the offer | Process | Sample reviews of files for errors and rule breaches. | 1 | — |
Loan book and assets under management inventory | Supply: making or delivering the offer | Data | What the firm holds or looks after for clients. | 1 | — |
Logistics and fulfilment logistics | Supply: making or delivering the offer | Process | How the offer reaches the customer. | 0 | — |
UnderwritingPremium underwriting | Supply: making or delivering the offer | Decisions | Included for Members | Members | Members |
Servicing servicing | Supply: making or delivering the offer | Process | Running accounts after the sale: payments, statements, escrow, changes and payoffs. | 2 | — |
Portfolio managementPremium portfolio_management | Supply: making or delivering the offer | Decisions | Included for Members | Members | Members |
Custody and safekeeping custody | Supply: making or delivering the offer | Data | Where client assets are held and how holdings are reconciled. | 1 | — |
Client onboarding customer_onboarding | Customers: keeping them | Process | Identity checks, suitability and account opening. | 1 | — |
Client service support | Customers: keeping them | People | Questions, complaints and changes to accounts. | 0 | — |
Account management account_management | Customers: keeping them | People | Who owns the relationship after the sale. | 0 | — |
Client records customer_data | Customers: keeping them | Data | Identity, financial position, products and history. | 0 | — |
Client retention retention | Customers: keeping them | Process | How clients stay, refinance or add products. | 1 | — |
Fee billing billing | Money: getting paid and paying | Process | Charging advisory, account and servicing fees. | 0 | — |
Collections and recoveries collections | Money: getting paid and paying | Process | Chasing missed payments and recovering losses. | 2 | — |
Payments and payables payables | Money: getting paid and paying | Process | Paying suppliers and partners. | 0 | — |
Payroll payroll | Money: getting paid and paying | Process | Paying people. | 0 | — |
Accounting and close accounting | Money: getting paid and paying | Software | The ledger and the month-end. | 0 | — |
Budgeting and forecasting budgeting | Money: getting paid and paying | Decisions | What the organization expects. | 0 | — |
Funding and liquidity treasury | Money: getting paid and paying | Data | Where the money to lend or operate comes from, and how much is on hand. | 1 | — |
Commissions and trails commissions | Money: getting paid and paying | Process | Commissions earned from product providers and paid to introducers and advisers. | 1 | — |
Capital and funding lines capital_funding | Money: getting paid and paying | Decisions | Equity, warehouse lines, deposits and sales of loans that fund growth. | 2 | — |
Org structure org_structure | People: who does the work | People | Teams, roles and reporting lines. | 0 | — |
Hiring hiring | People: who does the work | Process | How people join. | 0 | — |
Onboarding and training training | People: who does the work | Process | How people become productive. | 0 | — |
Performance and pay performance_pay | People: who does the work | Decisions | How people are reviewed and rewarded. | 0 | — |
Scheduling and capacity capacity | People: who does the work | Process | Who is available when. | 0 | — |
Policies and culture people_policies | People: who does the work | Decisions | The rules people work under. | 0 | — |
Core system of record system_of_record | Systems: tools and data | Software | The main tool the business runs on. | 0 | — |
Communication tools communication | Systems: tools and data | Software | How people talk. | 0 | — |
Integrations integrations | Systems: tools and data | Software | Which tools exchange data without re-keying. | 0 | — |
Reporting and dashboards reporting | Systems: tools and data | Data | What leaders see, how often. | 0 | — |
Data management data_management | Systems: tools and data | Data | Where records live and who owns them. | 0 | — |
Security and fraud controls security | Systems: tools and data | Decisions | Access, fraud detection and protecting client money. | 0 | — |
Charters and licences licensing | Control: rules the organization runs under | Decisions | The licences and registrations each product and state requires. | 0 | — |
Regulatory compliance and examinations compliance | Control: rules the organization runs under | Decisions | Consumer protection, conduct rules and how the firm proves it follows them. | 0 | — |
Insurance and risk insurance | Control: rules the organization runs under | Decisions | What is covered and what is not. | 0 | — |
Disclosures and records legal_admin | Control: rules the organization runs under | Data | Required disclosures and the records kept to prove them. | 0 | — |
Health, safety and environment hse | Control: rules the organization runs under | Decisions | How harm is prevented. | 0 | — |
Organizations: how many of the 0 organizations mapped in public on Insurance and below have a sourced part on the primitive. Primitives are matched by key, so organizations on earlier versions count.