System Atlas

Standard architecture: Data platforms, warehouses and analytics

How information is recorded, decided on and fed back. Mostly data and decisions.

Standard architectureThe parts at least half of the organizations in Data platforms, warehouses and analytics have, as many as 5 of them run all together. Counted from public, sourced parts only; each organization below links to the parts it was counted on.

Organizations running it
5
Of their industry
42%
The pattern
What every instance has, in order
  1. Decisions
    Market and positioning
    in 100% of instances
    then
  2. Process
    Lead generation
    in 100% of instances
    then
  3. Decisions
    Pricing
    in 100% of instances
    then
  4. Process
    Product or service design
    in 100% of instances
    then
  5. People
    Customer service and support
    in 100% of instances
    then
  6. Process
    Hiring
    in 100% of instances
    then
  7. Decisions
    Policies and culture
    in 100% of instances
    then
  8. Decisions
    Security and access
    in 100% of instances
    control
  9. Decisions
    Regulatory compliance
    in 100% of instances
    then
  10. Decisions
    Strategy and goals
    in 100% of instances

Coloured arrows: a flow of that type seen between the two at instance organizations. Grey arrows: order only.

Structure
Element
Share of instances
Companies
Invariant 10
At least 90% have it
People1
Customer service and support
100%
5
Process3
Lead generation
100%
5
Product or service design
100%
5
Hiring
100%
5
Decisions6
Market and positioning
100%
5
Pricing
100%
5
Policies and culture
100%
5
Security and access
100%
5
Regulatory compliance
100%
5
Strategy and goals
100%
5
Variant 27
20 to 80%: where they differ · Members
People5
Sales
80%
4
Suppliers and partners
80%
4
Org structure
60%
3
Account management
20%
1
Site and operations engineers
20%
1
Process9
Production or delivery
80%
4
Billing and invoicing
80%
4
Proposals and quoting
60%
3
Customer onboarding
60%
3
Uptime and incident response
40%
2
Onboarding and training
40%
2
Learning and improvement
40%
2
Logistics and fulfilment
20%
1
Management cadence
20%
1
Software4
Usage metering and billing
80%
4
Network and interconnection
20%
1
Communication tools
20%
1
Integrations
20%
1
Data4
Regions and availability zones
60%
3
Data management
40%
2
Customer data
20%
1
Legal and contracts administration
20%
1
Decisions5
Contracts
80%
4
Security certifications and audits
60%
3
Data residency and sovereignty
60%
3
Governance and decision rights
40%
2
Performance and pay
20%
1
Variant · where they differ
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

Couplings · what comes together
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

Entropy
Where it runs rough

Operating-reality findings at instance companies: workarounds, manual hand-offs, bottlenecks.

  • Suppliers and partners3 findings
    Dependency 3 · at 3 companies
  • Customer service and support2 findings
    Dependency 1 · Informal channel 1 · at 2 companies
  • Customer onboarding1 finding
    Manual hand-off 1 · at 1 company
  • Production or delivery1 finding
    Tacit rule 1 · at 1 company
  • Policies and culture1 finding
    Tacit rule 1 · at 1 company
  • Pricing1 finding
    Manual hand-off 1 · at 1 company
  • Security and access1 finding
    Workaround 1 · at 1 company
Seen across
Where it holds
Business model
  • subscription20%
Size
  • 51-200 people20%
Region
  • San Francisco, United States40%
  • Bay Area, CA and Amsterdam, NL20%
  • Singapore20%
  • United States20%
Instances
The 5 companies it was seen at
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.