System Atlas
Atlas
Constructs/Knowledge

Market and positioning → pricing → customer service and support → suppliers and partners (+2)

How information is recorded, decided on and fed back. Mostly data and decisions, with information fed back.

Within one industryHolds in Artificial intelligence. Counted from public, sourced parts only; each organization below links to the parts it was counted on.

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Organizations running it
10
Of their industry
0%
The pattern
What every instance has, in order
  1. Decisions
    Market and positioning
    in 90% of instances
    money
  2. Decisions
    Pricing
    in 100% of instances
    then
  3. People
    Customer service and support
    in 100% of instances
    information
  4. People
    Suppliers and partners
    in 90% of instances
    material
  5. Process
    Product or service design
    in 90% of instances
    then
  6. Decisions
    Security and access
    in 100% of instances

Coloured arrows: a flow of that type seen between the two at instance organizations. Grey arrows: order only.

Structure
GroupsLayersEverything
Element
Share of instances
Companies
People3
Org structure
70%
7
Sales
50%
5
Account management
20%
2
Process10
Lead generation
80%
8
Production or delivery
70%
7
Hiring
60%
6
Customer onboarding
50%
5
Quality control
30%
3
Logistics and fulfilment
30%
3
Billing and invoicing
30%
3
Learning and improvement
30%
3
Proposals and quoting
20%
2
Planning and scheduling
20%
2
Software2
Integrations
80%
8
Core system of record
30%
3
Data5
Reporting and dashboards
50%
5
Data management
40%
4
Legal and contracts administration
40%
4
Inventory and assets
30%
3
Customer data
30%
3
Decisions8
Policies and culture
70%
7
Regulatory compliance
70%
7
Strategy and goals
70%
7
Contracts
60%
6
Licences and registrations
30%
3
Governance and decision rights
30%
3
Performance and pay
20%
2
Data protection and security assurance
20%
2
Variant · where they differ
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

See Member
Couplings · what comes together
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

See Member
Entropy
Where it runs rough

Operating-reality findings at instance companies: workarounds, manual hand-offs, bottlenecks.

  • Sales4 findings
    Manual hand-off 3 · Dependency 1 · at 3 companies
  • Production or delivery3 findings
    Dependency 2 · Bottleneck (public record) 1 · at 3 companies
  • Pricing2 findings
    Manual hand-off 1 · Tacit rule 1 · at 2 companies
  • Suppliers and partners2 findings
    Dependency 1 · Manual hand-off (public record) 1 · at 2 companies
  • Billing and invoicing1 finding
    Manual hand-off 1 · at 1 company
  • Data protection and security assurance1 finding
    Dependency (public record) 1 · at 1 company
  • Hiring1 finding
    Dependency 1 · at 1 company
  • Legal and contracts administration1 finding
    Dependency (public record) 1 · at 1 company
Seen across
Where it holds
Business model
  • subscription50%
  • service20%
Size
  • 11-50 people10%
  • 501-1000 people10%
  • 51-200 people10%
Region
  • United States40%
  • Bay Area, CA and Amsterdam, NL10%
  • Germany10%
  • Remote (founded in the United Kingdom)10%
  • San Francisco, CA10%
  • San Francisco, United States10%
Instances
The 10 companies it was seen at
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

See Member