Market and positioning → pricing → customer service and support → suppliers and partners (+2)
How information is recorded, decided on and fed back. Mostly data and decisions, with information fed back.
Within one industryHolds in Artificial intelligence. Counted from public, sourced parts only; each organization below links to the parts it was counted on.
- Organizations running it
- 10
- Of their industry
- 0%
The pattern
What every instance has, in order
- DecisionsMarket and positioningin 90% of instancesmoney
- DecisionsPricingin 100% of instancesthen
- PeopleCustomer service and supportin 100% of instancesinformation
- PeopleSuppliers and partnersin 90% of instancesmaterial
- ProcessProduct or service designin 90% of instancesthen
- DecisionsSecurity and accessin 100% of instances
Coloured arrows: a flow of that type seen between the two at instance organizations. Grey arrows: order only.
Structure
Element
Share of instances
Companies
Product or service design
90%
9
Variant · where they differ
Member
Variants, couplings and instances
Every level, number, source and dimension: Member, $300 a year.
Couplings · what comes together
Member
Variants, couplings and instances
Every level, number, source and dimension: Member, $300 a year.
Entropy
Where it runs rough
Operating-reality findings at instance companies: workarounds, manual hand-offs, bottlenecks.
- Sales4 findingsManual hand-off 3 · Dependency 1 · at 3 companies
- Production or delivery3 findingsDependency 2 · Bottleneck (public record) 1 · at 3 companies
- Pricing2 findingsManual hand-off 1 · Tacit rule 1 · at 2 companies
- Suppliers and partners2 findingsDependency 1 · Manual hand-off (public record) 1 · at 2 companies
- Billing and invoicing1 findingManual hand-off 1 · at 1 company
- Data protection and security assurance1 findingDependency (public record) 1 · at 1 company
- Hiring1 findingDependency 1 · at 1 company
- Legal and contracts administration1 findingDependency (public record) 1 · at 1 company
Seen across
Where it holds
Industries
Business model
- subscription50%
- service20%
Size
- 11-50 people10%
- 501-1000 people10%
- 51-200 people10%
Region
- United States40%
- Bay Area, CA and Amsterdam, NL10%
- Germany10%
- Remote (founded in the United Kingdom)10%
- San Francisco, CA10%
- San Francisco, United States10%
Instances
The 10 companies it was seen at
Member
Variants, couplings and instances
Every level, number, source and dimension: Member, $300 a year.