Lead generation → pricing → sales → product or service design (+4)
Workflows that drive an outcome from step to step. Process steps that hand work to each other.
Within one industryHolds in Artificial intelligence. Counted from public, sourced parts only; each organization below links to the parts it was counted on.
- Organizations running it
- 16
- Of their industry
- 24%
The pattern
What every instance has, in order
- ProcessLead generationin 94% of instancesthen
- DecisionsPricingin 94% of instancesinformation
- PeopleSalesin 100% of instancesthen
- ProcessProduct or service designin 94% of instancesinformation
- DecisionsMarket and positioningin 100% of instancesthen
- ProcessProduction or deliveryin 100% of instancesthen
- PeopleCustomer service and supportin 100% of instancesthen
- DecisionsUsage pricing and meteringin 100% of instances
Coloured arrows: a flow of that type seen between the two at instance organizations. Grey arrows: order only.
Structure
Element
Share of instances
Companies
Policies and culture
75%
12
Security and access
63%
10
Regulatory compliance
63%
10
Contracts
56%
9
Health, safety and environment
56%
9
Performance and pay
44%
7
Usage policies and model documentation
38%
6
Model release and versioning
31%
5
Governance and decision rights
31%
5
Variant · where they differ
Member
Variants, couplings and instances
Every level, number, source and dimension: Member, $300 a year.
Couplings · what comes together
Member
Variants, couplings and instances
Every level, number, source and dimension: Member, $300 a year.
Entropy
Where it runs rough
Operating-reality findings at instance companies: workarounds, manual hand-offs, bottlenecks.
- Sales8 findingsManual hand-off 4 · Dependency 3 · Bottleneck 1 · at 8 companies
- Suppliers and partners5 findingsDependency 5 · at 5 companies
- Health, safety and environment3 findingsWorkaround 2 · Manual hand-off 1 · at 3 companies
- Customer service and support3 findingsDependency 1 · Tacit rule 1 · Workaround 1 · at 3 companies
- Production or delivery2 findingsDependency 2 · at 2 companies
- Pricing2 findingsTacit rule 2 · at 2 companies
- Usage policies and model documentation2 findingsDependency 1 · Tacit rule 1 · at 1 company
- Billing and invoicing1 findingManual hand-off 1 · at 1 company
Seen across
Where it holds
Industries
Business model
- product6%
- subscription6%
Size
- 201-500 people13%
- 11-50 people6%
- 501-1000 people6%
- 51-200 people6%
Region
- United States25%
- North America13%
- Germany / United States6%
- New York, NY6%
- Redwood City, California (HQ); offices in New York, Shanghai, London, Berlin and Singapore6%
- Remote-first; offices in Austin, San Francisco and London6%
Instances
The 16 companies it was seen at
Member
Variants, couplings and instances
Every level, number, source and dimension: Member, $300 a year.