System Atlas

Sales → pricing → product or service design → market and positioning (+2)

How information is recorded, decided on and fed back. Mostly data and decisions, with information fed back.

Within one industryHolds in Artificial intelligence. Counted from public, sourced parts only; each organization below links to the parts it was counted on.

Organizations running it
18
Of their industry
26%
The pattern
What every instance has, in order
  1. People
    Sales
    in 100% of instances
    then
  2. Decisions
    Pricing
    in 100% of instances
    then
  3. Process
    Product or service design
    in 94% of instances
    information
  4. Decisions
    Market and positioning
    in 100% of instances
    then
  5. Process
    Production or delivery
    in 94% of instances
    then
  6. Decisions
    Strategy and goals
    in 100% of instances

Coloured arrows: a flow of that type seen between the two at instance organizations. Grey arrows: order only.

Structure
Element
Share of instances
Companies
Invariant 6
At least 90% have it
People1
Sales
100%
18
Process2
Product or service design
94%
17
Production or delivery
94%
17
Decisions3
Pricing
100%
18
Market and positioning
100%
18
Strategy and goals
100%
18
Variant 29
20 to 80%: where they differ · Members
People4
Customer service and support
78%
14
Org structure
72%
13
Suppliers and partners
61%
11
Account management
44%
8
Process9
Customer onboarding
78%
14
Logistics and fulfilment
44%
8
Learning and improvement
44%
8
Quality control
39%
7
Uptime and incidents
39%
7
Billing and invoicing
39%
7
Pretraining and fine-tuning runs
33%
6
Onboarding and training
33%
6
Evaluation and red-teaming
28%
5
Software3
Inference serving
67%
12
Integrations
50%
9
Subscription billing
28%
5
Data3
Compute capacity
33%
6
Inventory and assets
28%
5
Data management
22%
4
Decisions10
Policies and culture
78%
14
Usage pricing and metering
78%
14
Security and access
61%
11
Regulatory compliance
61%
11
Health, safety and environment
50%
9
Contracts
44%
8
Model release and versioning
33%
6
Performance and pay
33%
6
Governance and decision rights
28%
5
Usage policies and model documentation
28%
5
Variant · where they differ
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

Couplings · what comes together
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

Entropy
Where it runs rough

Operating-reality findings at instance companies: workarounds, manual hand-offs, bottlenecks.

  • Sales11 findings
    Manual hand-off 6 · Dependency 4 · Bottleneck 1 · at 10 companies
  • Suppliers and partners6 findings
    Dependency 6 · at 6 companies
  • Customer onboarding5 findings
    Dependency 5 · at 4 companies
  • Billing and invoicing2 findings
    Manual hand-off 2 · at 2 companies
  • Production or delivery2 findings
    Dependency 2 · at 2 companies
  • Health, safety and environment2 findings
    Manual hand-off 1 · Workaround 1 · at 2 companies
  • Inference serving2 findings
    Bottleneck 1 · Workaround 1 · at 1 company
  • Pricing2 findings
    Dependency 1 · Tacit rule 1 · at 2 companies
Seen across
Where it holds
Business model
  • subscription6%
Size
  • 201-500 people11%
  • 51-200 people11%
  • 1000+ people6%
  • 501-1000 people6%
Region
  • United States22%
  • North America11%
  • San Francisco, United States11%
  • Canada6%
  • Japan6%
  • Redwood City, California (HQ); offices in New York, Shanghai, London, Berlin and Singapore6%
Instances
The 18 companies it was seen at
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.