System Atlas

Market and positioning → pricing → sales → product or service design

How information is recorded, decided on and fed back. Mostly data and decisions, with information fed back.

Cross-industryRun by organizations in 12 industries. Counted from public, sourced parts only; each organization below links to the parts it was counted on.

Organizations running it
16
Of their industry
0%
The pattern
What every instance has, in order
  1. Decisions
    Market and positioning
    in 94% of instances
    money
  2. Decisions
    Pricing
    in 100% of instances
    information
  3. People
    Sales
    in 100% of instances
    then
  4. Process
    Product or service design
    in 94% of instances

Coloured arrows: a flow of that type seen between the two at instance organizations. Grey arrows: order only.

Structure
Element
Share of instances
Companies
Invariant 4
At least 90% have it
People1
Sales
100%
16
Process1
Product or service design
94%
15
Decisions2
Market and positioning
94%
15
Pricing
100%
16
Variant 23
20 to 80%: where they differ · Members
People2
Suppliers and partners
69%
11
Customer service and support
44%
7
Process8
Lead generation
75%
12
Production or delivery
63%
10
Hiring
63%
10
Quality control
38%
6
Logistics and fulfilment
38%
6
Customer onboarding
38%
6
Learning and improvement
31%
5
Proposals and quoting
25%
4
Software2
Integrations
63%
10
Core system of record
44%
7
Data5
Customer data
50%
8
Reporting and dashboards
50%
8
Legal and contracts administration
31%
5
Inventory and assets
25%
4
Data management
25%
4
Decisions6
Regulatory compliance
63%
10
Governance and decision rights
63%
10
Contracts
50%
8
Policies and culture
50%
8
Security and access
44%
7
Licences and registrations
31%
5
Variant · where they differ
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

Couplings · what comes together
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

Entropy
Where it runs rough

Operating-reality findings at instance companies: workarounds, manual hand-offs, bottlenecks.

  • Suppliers and partners5 findings
    Dependency (public record) 3 · Dependency 2 · at 5 companies
  • Sales4 findings
    Manual hand-off 3 · Dependency 1 · at 3 companies
  • Pricing3 findings
    Manual hand-off 2 · Tacit rule 1 · at 3 companies
  • Production or delivery2 findings
    Dependency 2 · at 2 companies
  • Licences and registrations2 findings
    Dependency 1 · Dependency (public record) 1 · at 2 companies
  • Market and positioning2 findings
    Tacit rule 2 · at 2 companies
  • Governance and decision rights1 finding
    Tacit rule (public record) 1 · at 1 company
  • Hiring1 finding
    Dependency 1 · at 1 company
Seen across
Where it holds
Business model
  • product31%
  • subscription31%
  • asset6%
  • marketplace6%
  • service6%
Size
  • 1000+ people31%
  • 11-50 people13%
  • 201-500 people13%
  • 51-200 people6%
Region
  • United States56%
  • Australia6%
  • Germany / United States6%
  • Los Angeles, California, United States6%
  • Northern California, United States6%
  • San Francisco, CA6%
Instances
The 16 companies it was seen at
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.