Market and positioning → pricing → sales → product or service design
How information is recorded, decided on and fed back. Mostly data and decisions, with information fed back.
Cross-industryRun by organizations in 12 industries. Counted from public, sourced parts only; each organization below links to the parts it was counted on.
- Organizations running it
- 16
- Of their industry
- 0%
The pattern
What every instance has, in order
- DecisionsMarket and positioningin 94% of instancesmoney
- DecisionsPricingin 100% of instancesinformation
- PeopleSalesin 100% of instancesthen
- ProcessProduct or service designin 94% of instances
Coloured arrows: a flow of that type seen between the two at instance organizations. Grey arrows: order only.
Structure
Element
Share of instances
Companies
Lead generation
75%
12
Production or delivery
63%
10
Hiring
63%
10
Quality control
38%
6
Logistics and fulfilment
38%
6
Customer onboarding
38%
6
Learning and improvement
31%
5
Proposals and quoting
25%
4
Customer data
50%
8
Reporting and dashboards
50%
8
Legal and contracts administration
31%
5
Inventory and assets
25%
4
Data management
25%
4
Variant · where they differ
Member
Variants, couplings and instances
Every level, number, source and dimension: Member, $300 a year.
Couplings · what comes together
Member
Variants, couplings and instances
Every level, number, source and dimension: Member, $300 a year.
Entropy
Where it runs rough
Operating-reality findings at instance companies: workarounds, manual hand-offs, bottlenecks.
- Suppliers and partners5 findingsDependency (public record) 3 · Dependency 2 · at 5 companies
- Sales4 findingsManual hand-off 3 · Dependency 1 · at 3 companies
- Pricing3 findingsManual hand-off 2 · Tacit rule 1 · at 3 companies
- Production or delivery2 findingsDependency 2 · at 2 companies
- Licences and registrations2 findingsDependency 1 · Dependency (public record) 1 · at 2 companies
- Market and positioning2 findingsTacit rule 2 · at 2 companies
- Governance and decision rights1 findingTacit rule (public record) 1 · at 1 company
- Hiring1 findingDependency 1 · at 1 company
Seen across
Where it holds
Industries
Business model
- product31%
- subscription31%
- asset6%
- marketplace6%
- service6%
Size
- 1000+ people31%
- 11-50 people13%
- 201-500 people13%
- 51-200 people6%
Region
- United States56%
- Australia6%
- Germany / United States6%
- Los Angeles, California, United States6%
- Northern California, United States6%
- San Francisco, CA6%
Instances
The 16 companies it was seen at
Member
Variants, couplings and instances
Every level, number, source and dimension: Member, $300 a year.