System Atlas

Market and positioning → lead generation → sales → product or service design (+5)

Workflows that drive an outcome from step to step. Process steps that hand work to each other.

Within one industryHolds in Artificial intelligence. Counted from public, sourced parts only; each organization below links to the parts it was counted on.

Organizations running it
10
Of their industry
15%
The pattern
What every instance has, in order
  1. Decisions
    Market and positioning
    in 100% of instances
    then
  2. Process
    Lead generation
    in 100% of instances
    information
  3. People
    Sales
    in 100% of instances
    then
  4. Process
    Product or service design
    in 100% of instances
    work
  5. Process
    Production or delivery
    in 100% of instances
    then
  6. Process
    Hiring
    in 100% of instances
    then
  7. Decisions
    Performance and pay
    in 100% of instances
    then
  8. Decisions
    Usage pricing and metering
    in 90% of instances
    then
  9. Decisions
    Regulatory compliance
    in 90% of instances

Coloured arrows: a flow of that type seen between the two at instance organizations. Grey arrows: order only.

Structure
Element
Share of instances
Companies
Invariant 9
At least 90% have it
People1
Sales
100%
10
Process4
Lead generation
100%
10
Product or service design
100%
10
Production or delivery
100%
10
Hiring
100%
10
Decisions4
Market and positioning
100%
10
Performance and pay
100%
10
Usage pricing and metering
90%
9
Regulatory compliance
90%
9
Variant 31
20 to 80%: where they differ · Members
People4
Suppliers and partners
80%
8
Org structure
80%
8
Customer service and support
70%
7
Account management
50%
5
Process9
Customer onboarding
60%
6
Onboarding and training
60%
6
Logistics and fulfilment
50%
5
Uptime and incidents
50%
5
Pretraining and fine-tuning runs
40%
4
Evaluation and red-teaming
40%
4
Learning and improvement
30%
3
Billing and invoicing
20%
2
Management cadence
20%
2
Software3
Inference serving
80%
8
Integrations
50%
5
Subscription billing
40%
4
Data5
Inventory and assets
30%
3
Compute capacity
30%
3
Training data acquisition and licensing
20%
2
Data management
20%
2
Legal and contracts administration
20%
2
Decisions10
Pricing
80%
8
Policies and culture
80%
8
Security and access
80%
8
Strategy and goals
80%
8
Data protection and security assurance
80%
8
Health, safety and environment
70%
7
Contracts
50%
5
Governance and decision rights
50%
5
Usage policies and model documentation
50%
5
Model release and versioning
40%
4
Variant · where they differ
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

Couplings · what comes together
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

Entropy
Where it runs rough

Operating-reality findings at instance companies: workarounds, manual hand-offs, bottlenecks.

  • Suppliers and partners6 findings
    Dependency 6 · at 6 companies
  • Sales5 findings
    Manual hand-off 3 · Dependency 2 · at 5 companies
  • Customer onboarding2 findings
    Dependency 2 · at 2 companies
  • Health, safety and environment2 findings
    Dependency 1 · Manual hand-off 1 · at 2 companies
  • Customer service and support2 findings
    Dependency 1 · Workaround 1 · at 2 companies
  • Usage policies and model documentation2 findings
    Dependency 1 · Tacit rule 1 · at 1 company
  • Regulatory compliance1 finding
    Dependency 1 · at 1 company
  • Contracts1 finding
    Dependency 1 · at 1 company
Seen across
Where it holds
Business model
  • product10%
Size
  • 201-500 people20%
  • 1000+ people10%
  • 501-1000 people10%
  • 51-200 people10%
Region
  • United States50%
  • North America20%
  • New York, NY10%
  • Remote-first; offices in Austin, San Francisco and London10%
  • United Kingdom10%
Instances
The 10 companies it was seen at
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.