System Atlas
Atlas
Constructs/Process

Lead generation → sales → product or service design → market and positioning (+5)

Workflows that drive an outcome from step to step. Process steps that hand work to each other.

Within one industryHolds in Artificial intelligence. Counted from public, sourced parts only; each organization below links to the parts it was counted on.

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Organizations running it
14
Of their industry
21%
The pattern
What every instance has, in order
  1. Process
    Lead generation
    in 93% of instances
    information
  2. People
    Sales
    in 100% of instances
    then
  3. Process
    Product or service design
    in 93% of instances
    information
  4. Decisions
    Market and positioning
    in 100% of instances
    then
  5. Process
    Production or delivery
    in 100% of instances
    then
  6. People
    Customer service and support
    in 100% of instances
    then
  7. Process
    Hiring
    in 100% of instances
    then
  8. Decisions
    Policies and culture
    in 100% of instances
    then
  9. Decisions
    Strategy and goals
    in 100% of instances

Coloured arrows: a flow of that type seen between the two at instance organizations. Grey arrows: order only.

Structure
GroupsLayersEverything
Element
Share of instances
Companies
Invariant 9
At least 90% have it
People2
Sales
100%
14
Customer service and support
100%
14
Process4
Lead generation
93%
13
Product or service design
93%
13
Production or delivery
100%
14
Hiring
100%
14
Decisions3
Market and positioning
100%
14
Policies and culture
100%
14
Strategy and goals
100%
14
Variant 28
20 to 80%: where they differ · Members
People2
Suppliers and partners
71%
10
Account management
36%
5
Process9
Customer onboarding
71%
10
Uptime and incidents
50%
7
Evaluation and red-teaming
50%
7
Learning and improvement
50%
7
Quality control
43%
6
Logistics and fulfilment
43%
6
Onboarding and training
36%
5
Pretraining and fine-tuning runs
29%
4
Billing and invoicing
29%
4
Software3
Inference serving
64%
9
Integrations
50%
7
Subscription billing
21%
3
Data4
Data management
36%
5
Inventory and assets
29%
4
Compute capacity
21%
3
Reporting and dashboards
21%
3
Decisions10
Pricing
79%
11
Data protection and security assurance
79%
11
Usage pricing and metering
71%
10
Security and access
57%
8
Regulatory compliance
50%
7
Health, safety and environment
43%
6
Contracts
36%
5
Performance and pay
36%
5
Model release and versioning
29%
4
Governance and decision rights
29%
4
Variant · where they differ
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

See Member
Couplings · what comes together
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

See Member
Entropy
Where it runs rough

Operating-reality findings at instance companies: workarounds, manual hand-offs, bottlenecks.

  • Sales11 findings
    Manual hand-off 6 · Dependency 3 · Bottleneck 1 · Informal channel 1 · at 10 companies
  • Suppliers and partners4 findings
    Dependency 4 · at 4 companies
  • Production or delivery3 findings
    Dependency 3 · at 3 companies
  • Customer service and support3 findings
    Dependency 1 · Tacit rule 1 · Workaround 1 · at 3 companies
  • Billing and invoicing2 findings
    Manual hand-off 2 · at 2 companies
  • Customer onboarding2 findings
    Dependency 2 · at 2 companies
  • Quality control2 findings
    Dependency 2 · at 2 companies
  • Regulatory compliance1 finding
    Dependency 1 · at 1 company
Seen across
Where it holds
Business model
  • subscription7%
Size
  • 51-200 people14%
  • 201-500 people7%
Region
  • United States36%
  • North America14%
  • Japan7%
  • Remote-first; offices in Austin, San Francisco and London7%
  • San Francisco7%
  • San Francisco, CA7%
Instances
The 14 companies it was seen at
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

See Member