System Atlas
Atlas
Constructs/Platform

Market and positioning → product or service design → policies and culture → security and access

Gates that decide who and what passes, with work flowing in and out. Security and access is a gate: 2 flows in and 2 out.

Cross-industryRun by organizations in 14 industries. Counted from public, sourced parts only; each organization below links to the parts it was counted on.

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Organizations running it
48
Of their industry
0%
The pattern
What every instance has, in order
  1. Decisions
    Market and positioning
    in 98% of instances
    then
  2. Process
    Product or service design
    in 92% of instances
    then
  3. Decisions
    Policies and culture
    in 100% of instances
    then
  4. Decisions
    Security and access
    in 100% of instances

Coloured arrows: a flow of that type seen between the two at instance organizations. Grey arrows: order only.

Structure
GroupsLayersEverything
Element
Share of instances
Companies
Invariant 4
At least 90% have it
Process1
Product or service design
92%
44
Decisions3
Market and positioning
98%
47
Policies and culture
100%
48
Security and access
100%
48
Variant 24
20 to 80%: where they differ · Members
People4
Suppliers and partners
75%
36
Customer service and support
69%
33
Sales
67%
32
Account management
27%
13
Process7
Production or delivery
73%
35
Customer onboarding
46%
22
Billing and invoicing
42%
20
Quality control
31%
15
Learning and improvement
29%
14
Logistics and fulfilment
23%
11
Uptime and incidents
21%
10
Software2
Integrations
40%
19
Inference serving
23%
11
Data4
Customer data
29%
14
Inventory and assets
25%
12
Reporting and dashboards
21%
10
Data management
21%
10
Decisions7
Pricing
77%
37
Regulatory compliance
69%
33
Contracts
56%
27
Governance and decision rights
46%
22
Performance and pay
35%
17
Data protection and security assurance
31%
15
Usage pricing and metering
23%
11
Variant · where they differ
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

See Member
Couplings · what comes together
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

See Member
Entropy
Where it runs rough

Operating-reality findings at instance companies: workarounds, manual hand-offs, bottlenecks.

  • Suppliers and partners16 findings
    Dependency 14 · Manual hand-off (public record) 1 · Workaround 1 · at 15 companies
  • Sales15 findings
    Manual hand-off 10 · Dependency 4 · Tacit rule 1 · at 14 companies
  • Customer service and support7 findings
    Dependency 3 · Informal channel 1 · Manual hand-off 1 · Tacit rule 1 · Workaround 1 · at 7 companies
  • Pricing6 findings
    Tacit rule 3 · Manual hand-off 2 · Dependency 1 · at 6 companies
  • Customer onboarding5 findings
    Dependency 4 · Manual hand-off 1 · at 5 companies
  • Production or delivery5 findings
    Dependency 4 · Tacit rule 1 · at 5 companies
  • Product or service design3 findings
    Dependency 1 · Dependency (public record) 1 · Tacit rule 1 · at 3 companies
  • Policies and culture3 findings
    Tacit rule 3 · at 3 companies
Seen across
Where it holds
Business model
  • subscription17%
  • marketplace4%
  • product4%
Size
  • 1000+ people10%
  • 51-200 people10%
  • 201-500 people8%
  • 11-50 people6%
  • 501-1000 people4%
Region
  • United States46%
  • San Francisco, United States8%
  • Canada4%
  • Japan4%
  • North America4%
  • Bay Area, CA and Amsterdam, NL2%
Instances
The 48 companies it was seen at
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

See Member