System Atlas
Atlas
Constructs/Process

Org structure → product or service design → suppliers and partners

Workflows that drive an outcome from step to step. Process steps that hand work to each other.

Cross-industryRun by organizations in 27 industries. Counted from public, sourced parts only; each organization below links to the parts it was counted on.

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Organizations running it
95
Of their industry
0%
The pattern
What every instance has, in order
  1. People
    Org structure
    in 100% of instances
    control
  2. Process
    Product or service design
    in 95% of instances
    money
  3. People
    Suppliers and partners
    in 100% of instances

Coloured arrows: a flow of that type seen between the two at instance organizations. Grey arrows: order only.

Structure
GroupsLayersEverything
Element
Share of instances
Companies
Invariant 3
At least 90% have it
People2
Org structure
100%
95
Suppliers and partners
100%
95
Process1
Product or service design
95%
90
Variant 23
20 to 80%: where they differ · Members
People2
Sales
38%
36
Customer service and support
36%
34
Process6
Production or delivery
71%
67
Lead generation
66%
63
Hiring
59%
56
Quality control
36%
34
Customer onboarding
28%
27
Billing and invoicing
28%
27
Software2
Core system of record
31%
29
Integrations
29%
28
Data5
Customer data
42%
40
Reporting and dashboards
39%
37
Inventory and assets
21%
20
Cash and treasury
21%
20
Legal and contracts administration
21%
20
Decisions8
Strategy and goals
78%
74
Pricing
60%
57
Governance and decision rights
59%
56
Policies and culture
55%
52
Regulatory compliance
52%
49
Security and access
46%
44
Contracts
34%
32
Performance and pay
22%
21
Variant · where they differ
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

See Member
Couplings · what comes together
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

See Member
Entropy
Where it runs rough

Operating-reality findings at instance companies: workarounds, manual hand-offs, bottlenecks.

  • Suppliers and partners30 findings
    Dependency 24 · Dependency (public record) 5 · Manual hand-off (public record) 1 · at 29 companies
  • Sales14 findings
    Manual hand-off 8 · Dependency 4 · Bottleneck 1 · Tacit rule 1 · at 13 companies
  • Production or delivery12 findings
    Dependency 9 · Bottleneck 1 · Bottleneck (public record) 1 · Manual hand-off 1 · at 12 companies
  • Customer service and support8 findings
    Dependency 2 · Manual hand-off 2 · Tacit rule 2 · Informal channel 1 · Workaround 1 · at 7 companies
  • Pricing6 findings
    Tacit rule 4 · Manual hand-off 2 · at 6 companies
  • Product or service design5 findings
    Dependency 2 · Tacit rule 2 · Dependency (public record) 1 · at 5 companies
  • Quality control5 findings
    Dependency 4 · Bottleneck 1 · at 5 companies
  • Customer onboarding4 findings
    Dependency 4 · at 4 companies
Seen across
Where it holds
Business model
  • subscription17%
  • product15%
  • marketplace9%
  • service4%
  • agency_franchise1%
  • asset1%
Size
  • 1000+ people25%
  • 201-500 people11%
  • 51-200 people7%
  • 11-50 people6%
  • 501-1000 people3%
  • 1-10 people1%
Region
  • United States52%
  • France4%
  • Brazil2%
  • Canada2%
  • North America2%
  • San Francisco, United States2%
Instances
The 95 companies it was seen at
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

See Member