System Atlas
Atlas
Constructs/Process

Market and positioning → lead generation → sales → product or service design (+6)

Workflows that drive an outcome from step to step. Process steps that hand work to each other.

Within one industryHolds in Cloud, data centre and data platform providers. Counted from public, sourced parts only; each organization below links to the parts it was counted on.

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Organizations running it
15
Of their industry
38%
The pattern
What every instance has, in order
  1. Decisions
    Market and positioning
    in 100% of instances
    then
  2. Process
    Lead generation
    in 100% of instances
    information
  3. People
    Sales
    in 100% of instances
    then
  4. Process
    Product or service design
    in 100% of instances
    work
  5. Process
    Production or delivery
    in 100% of instances
    then
  6. People
    Customer service and support
    in 93% of instances
    then
  7. People
    Org structure
    in 100% of instances
    then
  8. Process
    Hiring
    in 100% of instances
    then
  9. Decisions
    Policies and culture
    in 93% of instances
    then
  10. Decisions
    Strategy and goals
    in 93% of instances

Coloured arrows: a flow of that type seen between the two at instance organizations. Grey arrows: order only.

Structure
GroupsLayersEverything
Element
Share of instances
Companies
People3
Sales
100%
15
Customer service and support
93%
14
Org structure
100%
15
Process4
Lead generation
100%
15
Product or service design
100%
15
Production or delivery
100%
15
Hiring
100%
15
Decisions3
Market and positioning
100%
15
Policies and culture
93%
14
Strategy and goals
93%
14
Variant · where they differ
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

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Couplings · what comes together
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

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Entropy
Where it runs rough

Operating-reality findings at instance companies: workarounds, manual hand-offs, bottlenecks.

  • Sales12 findings
    Manual hand-off 8 · Dependency 3 · Informal channel 1 · at 11 companies
  • Suppliers and partners6 findings
    Dependency 6 · at 6 companies
  • Production or delivery3 findings
    Dependency 3 · at 3 companies
  • Procurement3 findings
    Dependency 2 · Bottleneck 1 · at 2 companies
  • Contracts2 findings
    Dependency 2 · at 2 companies
  • Quality control2 findings
    Dependency 2 · at 2 companies
  • Billing and invoicing1 finding
    Manual hand-off 1 · at 1 company
  • Capacity planning1 finding
    Dependency 1 · at 1 company
Seen across
Where it holds
Size
  • 51-200 people13%
Region
  • United States67%
  • London, England7%
  • Remote-first; offices in Austin, San Francisco and London7%
  • San Francisco, CA7%
  • United Kingdom7%
Instances
The 15 companies it was seen at
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

See Member