System Atlas
Atlas
Constructs/Process

Market and positioning → lead generation → sales → product or service design (+6)

Workflows that drive an outcome from step to step. Process steps that hand work to each other.

Within one industryHolds in Cloud, data centre and data platform providers. Counted from public, sourced parts only; each organization below links to the parts it was counted on.

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Organizations running it
15
Of their industry
38%
The pattern
What every instance has, in order
  1. Decisions
    Market and positioning
    in 100% of instances
    then
  2. Process
    Lead generation
    in 100% of instances
    information
  3. People
    Sales
    in 100% of instances
    then
  4. Process
    Product or service design
    in 100% of instances
    work
  5. Process
    Production or delivery
    in 100% of instances
    then
  6. People
    Customer service and support
    in 93% of instances
    then
  7. People
    Org structure
    in 100% of instances
    then
  8. Process
    Hiring
    in 100% of instances
    then
  9. Decisions
    Policies and culture
    in 93% of instances
    then
  10. Decisions
    Strategy and goals
    in 93% of instances

Coloured arrows: a flow of that type seen between the two at instance organizations. Grey arrows: order only.

Structure
GroupsLayersEverything
Element
Share of instances
Companies
Invariant 10
At least 90% have it
People3
Sales
100%
15
Customer service and support
93%
14
Org structure
100%
15
Process4
Lead generation
100%
15
Product or service design
100%
15
Production or delivery
100%
15
Hiring
100%
15
Decisions3
Market and positioning
100%
15
Policies and culture
93%
14
Strategy and goals
93%
14
Variant 33
20 to 80%: where they differ · Members
People3
Suppliers and partners
80%
12
Account management
47%
7
Site and operations engineers
40%
6
Process12
Customer onboarding
80%
12
Quality control
40%
6
Uptime and incident response
40%
6
Procurement
33%
5
Billing and invoicing
33%
5
Proposals and quoting
27%
4
Capacity planning
27%
4
Learning and improvement
27%
4
Logistics and fulfilment
20%
3
Uptime and incidents
20%
3
Evaluation and red-teaming
20%
3
Onboarding and training
20%
3
Software4
Network and interconnection
40%
6
Integrations
40%
6
Usage metering and billing
33%
5
Inference serving
27%
4
Data3
Regions and availability zones
33%
5
Inventory and assets
20%
3
Reporting and dashboards
20%
3
Decisions11
Pricing
80%
12
Security and access
80%
12
Contracts
60%
9
Regulatory compliance
60%
9
Security certifications and audits
40%
6
Performance and pay
33%
5
Data protection and security assurance
33%
5
Usage pricing and metering
27%
4
Governance and decision rights
27%
4
Sites and power contracts
20%
3
Data residency and sovereignty
20%
3
Variant · where they differ
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

See Member
Couplings · what comes together
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

See Member
Entropy
Where it runs rough

Operating-reality findings at instance companies: workarounds, manual hand-offs, bottlenecks.

  • Sales12 findings
    Manual hand-off 8 · Dependency 3 · Informal channel 1 · at 11 companies
  • Suppliers and partners6 findings
    Dependency 6 · at 6 companies
  • Production or delivery3 findings
    Dependency 3 · at 3 companies
  • Procurement3 findings
    Dependency 2 · Bottleneck 1 · at 2 companies
  • Contracts2 findings
    Dependency 2 · at 2 companies
  • Quality control2 findings
    Dependency 2 · at 2 companies
  • Billing and invoicing1 finding
    Manual hand-off 1 · at 1 company
  • Capacity planning1 finding
    Dependency 1 · at 1 company
Seen across
Where it holds
Size
  • 51-200 people13%
Region
  • United States67%
  • London, England7%
  • Remote-first; offices in Austin, San Francisco and London7%
  • San Francisco, CA7%
  • United Kingdom7%
Instances
The 15 companies it was seen at
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

See Member