Product or service design → suppliers and partners → org structure → reporting and dashboards
Workflows that drive an outcome from step to step. Process steps that hand work to each other.
Within one industryHolds in Software & SaaS. Counted from public, sourced parts only; each organization below links to the parts it was counted on.
- Organizations running it
- 5
- Of their industry
- 100%
The pattern
What every instance has, in order
- ProcessProduct or service designin 100% of instancesthen
- PeopleSuppliers and partnersin 100% of instancesthen
- PeopleOrg structurein 100% of instancesthen
- DataReporting and dashboardsin 100% of instances
Coloured arrows: a flow of that type seen between the two at instance organizations. Grey arrows: order only.
Structure
Element
Share of instances
Companies
Lead generation
80%
4
Production or delivery
20%
1
Customer onboarding
20%
1
Retention and renewal
20%
1
Hiring
20%
1
Onboarding and training
20%
1
Customer data
60%
3
Churn and expansion
20%
1
Data management
20%
1
Legal and contracts administration
20%
1
Product analytics
20%
1
Variant · where they differ
Member
Variants, couplings and instances
Every level, number, source and dimension: Member, $300 a year.
Couplings · what comes together
Member
Variants, couplings and instances
Every level, number, source and dimension: Member, $300 a year.
Entropy
Where it runs rough
Operating-reality findings at instance companies: workarounds, manual hand-offs, bottlenecks.
No findings recorded yet.
Seen across
Where it holds
Industries
- B2B SaaS100%
Business model
- subscription100%
Size
- 1000+ people40%
- 51-200 people20%
Region
- United States60%
- Canada20%
- Remote (founded in the United Kingdom)20%
Instances
The 5 companies it was seen at
Member
Variants, couplings and instances
Every level, number, source and dimension: Member, $300 a year.