Market and positioning → product or service design → suppliers and partners

Operating-reality findings at instance companies: workarounds, manual hand-offs, bottlenecks.

• Suppliers and partners30 findings
  Dependency 25 · Dependency (public record) 4 · Manual hand-off (public record) 1 · at 30 companies
• Sales14 findings
  Manual hand-off 8 · Dependency 5 · Tacit rule 1 · at 13 companies
• Production or delivery10 findings
  Dependency 7 · Bottleneck 2 · Workaround 1 · at 10 companies
• Governance and decision rights6 findings
  Dependency 2 · Bottleneck 1 · Bottleneck (public record) 1 · Dependency (public record) 1 · Tacit rule (public record) 1 · at 6 companies
• Pricing6 findings
  Tacit rule 4 · Manual hand-off 1 · Workaround (public record) 1 · at 6 companies
• Customer service and support6 findings
  Dependency 2 · Informal channel 2 · Tacit rule 1 · Workaround 1 · at 6 companies
• Customer onboarding5 findings
  Dependency 4 · Manual hand-off 1 · at 5 companies
• Hiring4 findings
  Bottleneck 1 · Dependency 1 · Informal channel 1 · Manual hand-off 1 · at 4 companies