System Atlas
Atlas
Constructs/Process

Market and positioning → product or service design → suppliers and partners

Workflows that drive an outcome from step to step. Process steps that hand work to each other.

Within one industryHolds in Information & media. Counted from public, sourced parts only; each organization below links to the parts it was counted on.

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Organizations running it
70
Of their industry
5%
The pattern
What every instance has, in order
  1. Decisions
    Market and positioning
    in 100% of instances
    then
  2. Process
    Product or service design
    in 96% of instances
    money
  3. People
    Suppliers and partners
    in 100% of instances

Coloured arrows: a flow of that type seen between the two at instance organizations. Grey arrows: order only.

Structure
GroupsLayersEverything
Element
Share of instances
Companies
Sales
51%
36
Customer service and support
43%
30
Account management
20%
14
Variant · where they differ
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

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Couplings · what comes together
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

See Member
Entropy
Where it runs rough

Operating-reality findings at instance companies: workarounds, manual hand-offs, bottlenecks.

  • Suppliers and partners27 findings
    Dependency 23 · Dependency (public record) 3 · Manual hand-off (public record) 1 · at 27 companies
  • Sales12 findings
    Manual hand-off 7 · Dependency 5 · at 11 companies
  • Production or delivery7 findings
    Dependency 6 · Bottleneck 1 · at 7 companies
  • Customer onboarding5 findings
    Dependency 4 · Manual hand-off 1 · at 5 companies
  • Governance and decision rights5 findings
    Bottleneck 1 · Bottleneck (public record) 1 · Dependency 1 · Dependency (public record) 1 · Tacit rule (public record) 1 · at 5 companies
  • Pricing5 findings
    Tacit rule 3 · Manual hand-off 1 · Workaround (public record) 1 · at 5 companies
  • Hiring4 findings
    Bottleneck 1 · Dependency 1 · Informal channel 1 · Manual hand-off 1 · at 4 companies
  • Quality control4 findings
    Dependency 2 · Bottleneck 1 · Manual hand-off 1 · at 4 companies
Seen across
Where it holds
Business model
  • product19%
  • marketplace11%
  • subscription11%
  • service3%
  • asset1%
Size
  • 1000+ people17%
  • 201-500 people10%
  • 11-50 people6%
  • 501-1000 people6%
  • 51-200 people6%
  • 1-10 people1%
Region
  • United States51%
  • France4%
  • San Francisco, United States4%
  • China3%
  • North America3%
  • Bay Area, CA and Amsterdam, NL1%
Instances
The 70 companies it was seen at
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

See Member