Market and positioning → security and access → product or service design
Gates that decide who and what passes, with work flowing in and out. Security and access is a gate: 1 flow in and 4 out.
Within one industryHolds in Artificial intelligence. Counted from public, sourced parts only; each organization below links to the parts it was counted on.
- Organizations running it
- 35
- Of their industry
- 32%
The pattern
What every instance has, in order
- DecisionsMarket and positioningin 100% of instancesthen
- DecisionsSecurity and accessin 100% of instancescontrol
- ProcessProduct or service designin 97% of instances
Coloured arrows: a flow of that type seen between the two at instance organizations. Grey arrows: order only.
Structure
Element
Share of instances
Companies
Org structure
77%
27
Suppliers and partners
69%
24
Sales
57%
20
Customer service and support
37%
13
Account management
29%
10
Production or delivery
74%
26
Hiring
69%
24
Customer onboarding
46%
16
Billing and invoicing
37%
13
Quality control
31%
11
Logistics and fulfilment
31%
11
Uptime and incidents
31%
11
Evaluation and red-teaming
29%
10
Onboarding and training
29%
10
Pretraining and fine-tuning runs
26%
9
Customer data
34%
12
Reporting and dashboards
31%
11
Data management
26%
9
Inventory and assets
23%
8
Compute capacity
23%
8
Legal and contracts administration
23%
8
Regulatory compliance
77%
27
Pricing
71%
25
Strategy and goals
66%
23
Policies and culture
60%
21
Data protection and security assurance
54%
19
Governance and decision rights
49%
17
Usage pricing and metering
43%
15
Contracts
37%
13
Performance and pay
34%
12
Health, safety and environment
26%
9
Model release and versioning
23%
8
Variant · where they differ
Member
Variants, couplings and instances
Every level, number, source and dimension: Member, $300 a year.
Couplings · what comes together
Member
Variants, couplings and instances
Every level, number, source and dimension: Member, $300 a year.
Entropy
Where it runs rough
Operating-reality findings at instance companies: workarounds, manual hand-offs, bottlenecks.
- Sales10 findingsManual hand-off 6 · Dependency 3 · Bottleneck 1 · at 9 companies
- Suppliers and partners8 findingsDependency 7 · Manual hand-off (public record) 1 · at 8 companies
- Customer onboarding4 findingsDependency 4 · at 4 companies
- Production or delivery4 findingsDependency 3 · Bottleneck 1 · at 4 companies
- Customer service and support3 findingsDependency 1 · Tacit rule 1 · Workaround 1 · at 3 companies
- Billing and invoicing2 findingsDependency (public record) 1 · Manual hand-off 1 · at 2 companies
- Compute capacity2 findingsBottleneck 1 · Dependency 1 · at 2 companies
- Data protection and security assurance2 findingsDependency 1 · Dependency (public record) 1 · at 2 companies
Seen across
Where it holds
Industries
Business model
- subscription26%
- marketplace9%
- product6%
- service6%
Size
- 1000+ people11%
- 201-500 people11%
- 501-1000 people11%
- 51-200 people9%
- 11-50 people3%
Region
- United States43%
- France6%
- North America6%
- San Francisco, United States6%
- Canada3%
- China3%
Instances
The 35 companies it was seen at
Member
Variants, couplings and instances
Every level, number, source and dimension: Member, $300 a year.