Product or service design → org structure → core system of record → lead generation
Workflows that drive an outcome from step to step. Process steps that hand work to each other.
Cross-industryRun by organizations in 8 industries. Counted from public, sourced parts only; each organization below links to the parts it was counted on.
- Organizations running it
- 21
- Of their industry
- 0%
The pattern
What every instance has, in order
- ProcessProduct or service designin 100% of instancesthen
- PeopleOrg structurein 90% of instancesthen
- SoftwareCore system of recordin 100% of instancesinformation
- ProcessLead generationin 100% of instances
Coloured arrows: a flow of that type seen between the two at instance organizations. Grey arrows: order only.
Structure
Element
Share of instances
Companies
Reporting and dashboards
76%
16
Customer data
67%
14
Data management
33%
7
Legal and contracts administration
29%
6
Variant · where they differ
Member
Variants, couplings and instances
Every level, number, source and dimension: Member, $300 a year.
Couplings · what comes together
Member
Variants, couplings and instances
Every level, number, source and dimension: Member, $300 a year.
Entropy
Where it runs rough
Operating-reality findings at instance companies: workarounds, manual hand-offs, bottlenecks.
- Pricing3 findingsManual hand-off 2 · Tacit rule 1 · at 3 companies
- Scheduling and capacity2 findingsDependency (public record) 2 · at 2 companies
- Suppliers and partners2 findingsDependency 1 · Dependency (public record) 1 · at 2 companies
- Production or delivery1 findingDependency 1 · at 1 company
- Hiring1 findingDependency 1 · at 1 company
- Quality control1 findingBottleneck (public record) 1 · at 1 company
- Sales1 findingManual hand-off 1 · at 1 company
- Core system of record1 findingDependency 1 · at 1 company
Seen across
Where it holds
Industries
Business model
- subscription43%
- product38%
- marketplace10%
- project5%
Size
- 1000+ people38%
- 11-50 people10%
- 51-200 people10%
Region
- United States67%
- China14%
- Los Angeles, California, United States5%
- New Zealand5%
- Remote (founded in the United Kingdom)5%
Instances
The 21 companies it was seen at
Member
Variants, couplings and instances
Every level, number, source and dimension: Member, $300 a year.