Market and positioning → lead generation → sales → production or delivery (+1)
Workflows that drive an outcome from step to step. Process steps that hand work to each other.
Within one industryHolds in Artificial intelligence. Counted from public, sourced parts only; each organization below links to the parts it was counted on.
- Organizations running it
- 9
- Of their industry
- 41%
The pattern
What every instance has, in order
- DecisionsMarket and positioningin 100% of instancesthen
- ProcessLead generationin 100% of instancesinformation
- PeopleSalesin 100% of instancesinformation
- ProcessProduction or deliveryin 100% of instancesthen
- DecisionsSecurity and accessin 100% of instances
Coloured arrows: a flow of that type seen between the two at instance organizations. Grey arrows: order only.
Structure
Element
Share of instances
Companies
Suppliers and partners
67%
6
Customer service and support
67%
6
Account management
56%
5
Org structure
56%
5
Customer onboarding
78%
7
Uptime and incidents
67%
6
Hiring
67%
6
Logistics and fulfilment
44%
4
Quality control
33%
3
Evaluation and red-teaming
33%
3
Pretraining and fine-tuning runs
22%
2
Onboarding and training
22%
2
Learning and improvement
22%
2
Variant · where they differ
Member
Variants, couplings and instances
Every level, number, source and dimension: Member, $300 a year.
Couplings · what comes together
Member
Variants, couplings and instances
Every level, number, source and dimension: Member, $300 a year.
Entropy
Where it runs rough
Operating-reality findings at instance companies: workarounds, manual hand-offs, bottlenecks.
- Sales6 findingsManual hand-off 4 · Bottleneck 1 · Dependency 1 · at 5 companies
- Suppliers and partners3 findingsDependency 3 · at 3 companies
- Production or delivery2 findingsDependency 2 · at 2 companies
- Contracts1 findingDependency 1 · at 1 company
- Health, safety and environment1 findingDependency 1 · at 1 company
- Policies and culture1 findingTacit rule 1 · at 1 company
- Quality control1 findingManual hand-off 1 · at 1 company
- Customer service and support1 findingTacit rule 1 · at 1 company
Seen across
Where it holds
Industries
Business model
- subscription11%
Size
- 51-200 people22%
Region
- United States22%
- New York, NY11%
- Redwood City, California (HQ); offices in New York, Shanghai, London, Berlin and Singapore11%
- San Francisco, CA11%
- San Francisco, United States11%
Instances
The 9 companies it was seen at
Member
Variants, couplings and instances
Every level, number, source and dimension: Member, $300 a year.