System Atlas

Market and positioning → lead generation → sales → production or delivery (+1)

Workflows that drive an outcome from step to step. Process steps that hand work to each other.

Within one industryHolds in Artificial intelligence. Counted from public, sourced parts only; each organization below links to the parts it was counted on.

Organizations running it
9
Of their industry
41%
The pattern
What every instance has, in order
  1. Decisions
    Market and positioning
    in 100% of instances
    then
  2. Process
    Lead generation
    in 100% of instances
    information
  3. People
    Sales
    in 100% of instances
    information
  4. Process
    Production or delivery
    in 100% of instances
    then
  5. Decisions
    Security and access
    in 100% of instances

Coloured arrows: a flow of that type seen between the two at instance organizations. Grey arrows: order only.

Structure
Element
Share of instances
Companies
Invariant 5
At least 90% have it
People1
Sales
100%
9
Process2
Lead generation
100%
9
Production or delivery
100%
9
Decisions2
Market and positioning
100%
9
Security and access
100%
9
Variant 29
20 to 80%: where they differ · Members
People4
Suppliers and partners
67%
6
Customer service and support
67%
6
Account management
56%
5
Org structure
56%
5
Process9
Customer onboarding
78%
7
Uptime and incidents
67%
6
Hiring
67%
6
Logistics and fulfilment
44%
4
Quality control
33%
3
Evaluation and red-teaming
33%
3
Pretraining and fine-tuning runs
22%
2
Onboarding and training
22%
2
Learning and improvement
22%
2
Software3
Integrations
78%
7
Inference serving
67%
6
Subscription billing
22%
2
Data3
Inventory and assets
44%
4
Compute capacity
33%
3
Data management
22%
2
Decisions10
Pricing
78%
7
Regulatory compliance
78%
7
Contracts
67%
6
Policies and culture
67%
6
Usage pricing and metering
67%
6
Strategy and goals
56%
5
Model release and versioning
22%
2
Performance and pay
22%
2
Health, safety and environment
22%
2
Governance and decision rights
22%
2
Variant · where they differ
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

Couplings · what comes together
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

Entropy
Where it runs rough

Operating-reality findings at instance companies: workarounds, manual hand-offs, bottlenecks.

  • Sales6 findings
    Manual hand-off 4 · Bottleneck 1 · Dependency 1 · at 5 companies
  • Suppliers and partners3 findings
    Dependency 3 · at 3 companies
  • Production or delivery2 findings
    Dependency 2 · at 2 companies
  • Contracts1 finding
    Dependency 1 · at 1 company
  • Health, safety and environment1 finding
    Dependency 1 · at 1 company
  • Policies and culture1 finding
    Tacit rule 1 · at 1 company
  • Quality control1 finding
    Manual hand-off 1 · at 1 company
  • Customer service and support1 finding
    Tacit rule 1 · at 1 company
Seen across
Where it holds
Business model
  • subscription11%
Size
  • 51-200 people22%
Region
  • United States22%
  • New York, NY11%
  • Redwood City, California (HQ); offices in New York, Shanghai, London, Berlin and Singapore11%
  • San Francisco, CA11%
  • San Francisco, United States11%
Instances
The 9 companies it was seen at
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.