System Atlas
Atlas
Constructs/Process

Lead generation → sales (information flow)

Workflows that drive an outcome from step to step. Process steps that hand work to each other.

Cross-industryRun by organizations in 11 industries. Counted from public, sourced parts only; each organization below links to the parts it was counted on.

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Organizations running it
33
Of their industry
0%
The pattern
What every instance has, in order
  1. Process
    Lead generation
    in 100% of instances
    information
  2. People
    Sales
    in 100% of instances
    then
  3. Decisions
    Strategy and goals
    in 91% of instances
    control
  4. Process
    Product or service design
    in 94% of instances
    information
  5. Decisions
    Market and positioning
    in 100% of instances

Coloured arrows: a flow of that type seen between the two at instance organizations. Grey arrows: order only.

Structure
GroupsLayersEverything
Element
Share of instances
Companies
Invariant 5
At least 90% have it
People1
Sales
100%
33
Process2
Lead generation
100%
33
Product or service design
94%
31
Decisions2
Strategy and goals
91%
30
Market and positioning
100%
33
Variant 26
20 to 80%: where they differ · Members
People3
Customer service and support
79%
26
Suppliers and partners
64%
21
Account management
39%
13
Process9
Hiring
79%
26
Customer onboarding
70%
23
Learning and improvement
42%
14
Billing and invoicing
36%
12
Quality control
33%
11
Logistics and fulfilment
33%
11
Onboarding and training
33%
11
Proposals and quoting
27%
9
Uptime and incidents
21%
7
Software2
Integrations
42%
14
Inference serving
24%
8
Data2
Inventory and assets
24%
8
Data management
24%
8
Decisions10
Pricing
79%
26
Policies and culture
79%
26
Security and access
70%
23
Regulatory compliance
64%
21
Contracts
61%
20
Data protection and security assurance
36%
12
Performance and pay
30%
10
Usage pricing and metering
30%
10
Health, safety and environment
24%
8
Governance and decision rights
24%
8
Variant · where they differ
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

See Member
Couplings · what comes together
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

See Member
Entropy
Where it runs rough

Operating-reality findings at instance companies: workarounds, manual hand-offs, bottlenecks.

  • Sales18 findings
    Dependency 8 · Manual hand-off 7 · Bottleneck 2 · Informal channel 1 · at 17 companies
  • Suppliers and partners13 findings
    Dependency 13 · at 12 companies
  • Pricing6 findings
    Manual hand-off 3 · Tacit rule 2 · Dependency 1 · at 6 companies
  • Customer onboarding4 findings
    Dependency 3 · Bottleneck 1 · at 4 companies
  • Quality control4 findings
    Dependency 3 · Manual hand-off 1 · at 4 companies
  • Customer service and support4 findings
    Dependency 2 · Manual hand-off 1 · Tacit rule 1 · at 4 companies
  • Logistics and fulfilment3 findings
    Dependency 3 · at 2 companies
  • Billing and invoicing2 findings
    Manual hand-off 2 · at 2 companies
Seen across
Where it holds
Business model
  • subscription6%
  • asset3%
  • product3%
Size
  • 201-500 people12%
  • 51-200 people12%
  • 1000+ people6%
  • 11-50 people3%
  • 501-1000 people3%
Region
  • United States24%
  • San Francisco, United States9%
  • North America6%
  • United Kingdom6%
  • Colorado, USA (headquarters); Oxfordshire, United Kingdom3%
  • France3%
Instances
The 33 companies it was seen at
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

See Member