System Atlas
Atlas
Constructs/Process

Product or service design → market and positioning → hiring → policies and culture (+2)

Workflows that drive an outcome from step to step. Process steps that hand work to each other.

Cross-industryRun by organizations in 17 industries. Counted from public, sourced parts only; each organization below links to the parts it was counted on.

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Organizations running it
51
Of their industry
0%
The pattern
What every instance has, in order
  1. Process
    Product or service design
    in 90% of instances
    information
  2. Decisions
    Market and positioning
    in 98% of instances
    then
  3. Process
    Hiring
    in 90% of instances
    then
  4. Decisions
    Policies and culture
    in 100% of instances
    then
  5. Process
    Lead generation
    in 100% of instances
    information
  6. People
    Sales
    in 100% of instances

Coloured arrows: a flow of that type seen between the two at instance organizations. Grey arrows: order only.

Structure
GroupsLayersEverything
Element
Share of instances
Companies
Invariant 6
At least 90% have it
People1
Sales
100%
51
Process3
Product or service design
90%
46
Hiring
90%
46
Lead generation
100%
51
Decisions2
Market and positioning
98%
50
Policies and culture
100%
51
Variant 22
20 to 80%: where they differ · Members
People3
Customer service and support
75%
38
Suppliers and partners
57%
29
Account management
31%
16
Process7
Customer onboarding
63%
32
Learning and improvement
41%
21
Quality control
37%
19
Billing and invoicing
35%
18
Logistics and fulfilment
33%
17
Proposals and quoting
25%
13
Onboarding and training
25%
13
Software2
Integrations
33%
17
Inference serving
29%
15
Data1
Data management
25%
13
Decisions9
Pricing
73%
37
Regulatory compliance
69%
35
Security and access
61%
31
Contracts
55%
28
Governance and decision rights
41%
21
Data protection and security assurance
35%
18
Performance and pay
31%
16
Usage pricing and metering
27%
14
Health, safety and environment
25%
13
Variant · where they differ
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

See Member
Couplings · what comes together
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

See Member
Entropy
Where it runs rough

Operating-reality findings at instance companies: workarounds, manual hand-offs, bottlenecks.

  • Sales24 findings
    Manual hand-off 12 · Dependency 7 · Bottleneck 2 · Informal channel 2 · Tacit rule 1 · at 22 companies
  • Suppliers and partners15 findings
    Dependency 15 · at 14 companies
  • Customer onboarding10 findings
    Dependency 8 · Bottleneck 1 · Manual hand-off 1 · at 9 companies
  • Customer service and support9 findings
    Dependency 3 · Informal channel 3 · Manual hand-off 1 · Tacit rule 1 · Workaround 1 · at 9 companies
  • Pricing7 findings
    Manual hand-off 3 · Dependency 2 · Tacit rule 2 · at 7 companies
  • Quality control5 findings
    Dependency 5 · at 5 companies
  • Health, safety and environment4 findings
    Manual hand-off 2 · Dependency 1 · Workaround 1 · at 4 companies
  • Lead generation3 findings
    Informal channel 2 · Tacit rule 1 · at 3 companies
Seen across
Where it holds
Business model
  • product8%
  • subscription8%
  • asset2%
  • marketplace2%
Size
  • 1000+ people14%
  • 201-500 people8%
  • 51-200 people8%
  • 11-50 people4%
Region
  • United States41%
  • San Francisco, United States8%
  • Canada4%
  • Germany4%
  • Japan4%
  • North America4%
Instances
The 51 companies it was seen at
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

See Member