System Atlas
Atlas
Constructs/Process

Org structure → product or service design → market and positioning → lead generation

Workflows that drive an outcome from step to step. Process steps that hand work to each other.

Cross-industryRun by organizations in 29 industries. Counted from public, sourced parts only; each organization below links to the parts it was counted on.

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Organizations running it
103
Of their industry
0%
The pattern
What every instance has, in order
  1. People
    Org structure
    in 100% of instances
    control
  2. Process
    Product or service design
    in 93% of instances
    information
  3. Decisions
    Market and positioning
    in 93% of instances
    money
  4. Process
    Lead generation
    in 100% of instances

Coloured arrows: a flow of that type seen between the two at instance organizations. Grey arrows: order only.

Structure
GroupsLayersEverything
Element
Share of instances
Companies
Invariant 4
At least 90% have it
People1
Org structure
100%
103
Process2
Product or service design
93%
96
Lead generation
100%
103
Decisions1
Market and positioning
93%
96
Variant 23
20 to 80%: where they differ · Members
People4
Suppliers and partners
61%
63
Sales
50%
52
Customer service and support
50%
51
Account management
21%
22
Process6
Production or delivery
70%
72
Hiring
67%
69
Customer onboarding
41%
42
Quality control
39%
40
Billing and invoicing
27%
28
Learning and improvement
20%
21
Software2
Integrations
31%
32
Core system of record
26%
27
Data2
Reporting and dashboards
34%
35
Customer data
33%
34
Decisions9
Strategy and goals
79%
81
Policies and culture
69%
71
Pricing
62%
64
Regulatory compliance
57%
59
Governance and decision rights
52%
54
Security and access
46%
47
Contracts
38%
39
Performance and pay
22%
23
Data protection and security assurance
20%
21
Variant · where they differ
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

See Member
Couplings · what comes together
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

See Member
Entropy
Where it runs rough

Operating-reality findings at instance companies: workarounds, manual hand-offs, bottlenecks.

  • Sales25 findings
    Manual hand-off 12 · Dependency 7 · Bottleneck 3 · Informal channel 2 · Tacit rule 1 · at 24 companies
  • Suppliers and partners22 findings
    Dependency 20 · Dependency (public record) 1 · Manual hand-off (public record) 1 · at 21 companies
  • Production or delivery17 findings
    Dependency 10 · Manual hand-off 4 · Bottleneck 2 · Tacit rule 1 · at 17 companies
  • Customer service and support11 findings
    Dependency 3 · Tacit rule 3 · Informal channel 2 · Manual hand-off 2 · Workaround 1 · at 10 companies
  • Customer onboarding9 findings
    Dependency 7 · Bottleneck 1 · Manual hand-off 1 · at 9 companies
  • Lead generation8 findings
    Dependency 3 · Informal channel 3 · Manual hand-off 1 · Tacit rule 1 · at 8 companies
  • Pricing8 findings
    Tacit rule 5 · Manual hand-off 3 · at 8 companies
  • Quality control8 findings
    Dependency 7 · Bottleneck (public record) 1 · at 8 companies
Seen across
Where it holds
Business model
  • product14%
  • subscription13%
  • marketplace6%
  • project2%
  • asset1%
Size
  • 1000+ people21%
  • 201-500 people7%
  • 51-200 people7%
  • 11-50 people5%
  • 501-1000 people5%
Region
  • United States44%
  • United Kingdom5%
  • France4%
  • Switzerland3%
  • Canada2%
  • China2%
Instances
The 103 companies it was seen at
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

See Member